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BMW
- Automotive
- Newport News, VA
About this business
Location details
12861 Jefferson Ave, Newport News, VA, 23608, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 8:00 p.m. | |
| Tue | 7:00 a.m. to 8:00 p.m. | |
| Wed | 7:00 a.m. to 8:00 p.m. | |
| Thu | 7:00 a.m. to 8:00 p.m. | |
| Fri | 7:00 a.m. to 8:00 p.m. | |
| Sat | 7:30 a.m. to 8:00 p.m. | |
| Sun | Midnight to 6:00 p.m. |
Where to begin? This was my best car buying experience ever! All notions of car dealerships trying to screw you were crushed. They listened to my needs and requirements. Their pricing is aggressive and fair. What really sealed the deal for me was the excellent service I received from Mr. Morrow and Mr. Dispersio. No matter what time of day I stopped in, they were always willing to help and answer any questions I had. They want to gain your Buisness but don't make you feel pressured. I would not hesitate to use Casey BMW deal... read more
Business response:
Thank you so much for your kind words, Ryan! It is awesome to hear that Don and Michael were able to crush those negative stigmas about buying a new car. Our dedicated staff work very hard to truly listen to our customers so that their wants and needs are met when searching for a new vehicle. We truly appreciate your business and recommendation, Ryan. Please do not hesitate to let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!
This was our first purchase from Casey BMW. Duncan Sullivan was excellent and made our car buying experience pleasurable! My husband and I will definitely recommend him to all of our family and friends.
Business response:
That's great to hear! We are happy that Duncan was able to make sure that you, and your family, had such a great buying experience at our dealership. Thank you so much for your business and recommendation. Please let us know if there is anything else we can do for you. Enjoy your new BMW, and welcome to the Casey family!
Casey BMW associates were friendly and helpful. My Client Advisor took the time to help me find my dream car at the right price. Thank you!
Business response:
You are quite welcome! It is great that our sales team was able to help you find the perfect car for your on your buying journey. Our staff take pride in really listening to our customers to help find the perfect vehicle for them, and at a great price. Thank you for your business. Enjoy your new BMW!
Okay we hit the lot to look at 2 Ford Edge Limited's. Hadrian knew what we were looking for in our introductions. I would recommend this dealer because of the level of care he gave us during the whole process. His knowledge of the history of the car we bought through the end when we drove away. We probably would have looked around town some more that day but Hadrian and the manager did enough to keep us there for the purchase. Then they kept us informed throughout the whole and gave us water made us comfortable enough to whe... read more
Business response:
Thank you so much for your great feedback! It is great to hear that Hadrian was able to provide you with the excellent customer service that you deserved during your buying process at our dealership. We do our very best to make sure that our customers always drive away in the perfect vehicles for them smiling all the way home. Hopefully the selfies with the i8 came out looking good! Thank you for your business. We look forward to working with you again soon!
This is our second purchase from Casey BMW. My husband and I really appreciate working with such a professional and knowledgeable staff. Mr. Hargraves provided an extremely pleasant car buying experience.
Business response:
That's great to hear! We are happy that Joe was able to provide you with the such great service and product knowledge to help make your second car buying experience at our dealership go off without a hitch. We truly appreciate your continued business, and please do not hesitate to let us know if we can do anything else for you. Enjoy your new BMW!
My wife and I really appreciated the way we were treated and the attention to detail given by one of the most professional salesmen we have ever worked with. We would not hesitate to use the Casey BMW dealership again and would seek out Don Morrow for his well informed, professional approach to providing excellent customer service.
Business response:
Thank you so much for your great comments! We are happy to hear that Don was able to provide you with the excellent and professional customer service that you deserve. BMW is a higher standard of brand, and we feel that our service should match that higher standard. We truly appreciate your business. Please let us know if there is anything else we can do for you. Enjoy your new BMW!
This is my second purchase of a BMW and my experience here at Casey BMW was top notch .... I want to give special thanks and single out the following individuals with providing me the best experience I ever had , Marilou , Hadrian ,Jimmy, Lloyd and Dan ...
Business response:
Wow! Now this sounds like a total team effort in making sure you left our dealership completely satisfied with your new BMW. Our staff take great pride in being able to provide our customers with the higher level of service that we make sure they have grown accustomed to during their visits to our dealership. Thank you so much for your kind words and your continued business. Enjoy your new BMW!
This is my second BMW that I have purchased from Casey BMW with the help of a great salesman, Joe Hargraves. Joe will assist you with all questions. Joe is always profession and will assist you all the way with the purchase of your vehicle. Thanks, Joe. Connie Harris.
Business response:
That's what we like to hear, Connie! We are happy to hear that you came back to Casey BMW for your second BMW. We know that our customers can get a car from anywhere at any time from anyone, but they choose our dealership because we have dedicated salesmen like Joe who always go above and beyond for their customers. It's simply the Casey way. We truly appreciate your continued business, Connie. Please let us know if there is anything else we can do for you. Enjoy your new BMW!
Marilou & Dan go above and beyond when it comes to "customer service & customer satisfaction". They are both valuable assets to Casey BMW because they both care about what they do. It's not just about selling vehicles, they show the consumer that you really matter when they speak to you as well as how they treat you. Always greeting you with a warm smile, and always courteous and professional, and always having listening ears when you bombard them with questions. Always remaining the same throughout, never changing in their ... read more
Business response:
Wow! Thank you so much for the kind words. We are elated to hear that Marilou and Dan were able to adequately show you what being a step above all the rest is about. Our team is completely dedicated to providing our customers with the complete car buying experience the way it should be. A courteous and professional team that doesn't sell you are vehicle, but rather really listen to your needs and wants to help you find the vehicle that is perfect for you. Our vehicles sell themselves. We simply provide a higher level of serv... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 2,850 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.