BMW

Amy S 

on DealerRater

9 years ago

This is the second car I have purchased at Casey BMW, and I have been pleased with the quality of their certified pre-owned vehicles and the customer service both times. Mike Russell was my salesman this time around. He was knowledgeable about the line, not pushy but always right there when you needed him. I feel like this dealership has really put their experience to good use. Even the paperwork went smoothly. Mike had a paper that detailed all the steps in the purchase and how much time each step might take, and though I w... read more

Jmorganj 

on DealerRater

9 years ago

The customer service was top notch. I never felt like the dealer was pressuring me and was always honest in all his answers. Each staff member I met was friendly. The preowned vehicle was also sold at a fair price. The vehicle looked like it was well taken care of and The engine looked clean with minimum wear. The facility itself was very clean and there process was very thorough. It would be easy to make yourself at home in their facility. 

Jimmy 

on DealerRater

9 years ago

I've dealt with numerous car dealerships over the years starting in 1978. There have been nine dealers and nineteen new car buys or leases with numerous salespersons. I guess that my tenth dealer on my twentieth car is the charm. This is my first BMW and my first experience with the Casey BMW dealership. It has been a fantastic experience from the start. I walked into Casey BMW one day to look around and get some information. Jimmy Jones came out and introduced himself to me and as they say, the rest is history. We hit it ri... read more

T & C 

on DealerRater

9 years ago

Excellent attention and service from the Casey staff start to finish of a transaction that took place on a day when not fully staffed with personnel. 

Belle 

on DealerRater

10 years ago

Thanks Casey BMW for the friendly & professional help in getting me the car that I wanted. I've received an abundance of compliments on my 535i. Casey BMW rocks! 

D Brock 

on DealerRater

10 years ago

Don was able to get me exactly what I was looking for in an SUV. Everyone at Casey was very professional, friendly and made me feel like I was a special customer. Love my new X5 diesel! Can't wait to take it on it's first road trip. 

Nate C 

on DealerRater

10 years ago

My first BMW purchase and what a hit. Everyone just loves it. I appreciate BMW providing me with the accessories and configuration that I wanted. The car showed up and appeared well beyond my expectations. I am very satisfied after mulling over an Audi or another Benz. I ordered the M4 in June. Don contacted me in July and offered to change my order to the 2016 starting it's production. I posted the production status on Facebook when it began shipping to the US. What a thrill to drive. Thanks Don! 

pking7799 

on DealerRater

10 years ago

I had an excellent experience at Casey BMW. The staff were friendly and Mr. Morrow was a delight to work with. Upon entering the dealership I was immediately greeted by 2 staff members and escorted to Mr. Morrows office. Prior to visiting I had communicated with him via email regarding a vehicle I found online. Mr. Morris had responded promptly to my online inquiry and was prepared for my arrival. When showing the vehicle to me, Mr. Morrow was extremely knowledgable in its vast amount of features, technical and safety alike.... read more

tdavis-white 

on DealerRater

10 years ago

This is my first BMW purchase and my experience from the client advisor, Mr. Hargraves to the sales manager, Lloyd Howell was satisfying. I appreciate Mr. Hargraves patients in ensuring I was familiar with the car before leaving the lot and his follow call to identifying if I had questions. Mr. Hargraves ensures customer satisfaction!!