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BMW

4.6

About this business

The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services. 

Location details

12861 Jefferson Ave, Newport News, VA, 23608, United States

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WeekdayScheduleStatus
Mon7:00 a.m. to 8:00 p.m.
Tue7:00 a.m. to 8:00 p.m.
Wed7:00 a.m. to 8:00 p.m.
Thu7:00 a.m. to 8:00 p.m.
Fri7:00 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunMidnight to 6:00 p.m.
4.62,850 reviews
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Rodney Smith, Williamsburg, Va's profile image
Rodney Smith, Williamsburg, Va 
10 years ago

I really appreciated the exceptional customer service recently received in purchasing my first BMW 750 Li. Mike Russell was my salesman and went above and beyond to ensure all my questions were answered and The vehicle I purchased was perfect before leaving the lot. He also ensured familiarity was arranged with the service dept and showroom. Mike Bullus also rendered great customer service during my service visits. Rodney Smith - Williamsburg 

nancygsellwebb@cox.net's profile image
nancygsellwebb@cox.net 
10 years ago

Service is good. I have one comment. I dropped my vehicle off and waited for over an hour without anyone coming to tell me when my vehicle would be ready or if I was waiting or would return later. I know that Francine was very busy; could not someone else have helped her to at least tell people the status of their vehicle. Thank you. 

Ara32990's profile image
10 years ago

Great customer service! Very knowledgeable salesperson. This is my first purchase of a bmw and they helped me throughout the whole process. I like the fact that they didn't push me to buy their vehicles. Will definitely recommend to others! 

Mr Woody's profile image
10 years ago

Don thanks for all of your assistance in helping me become one of the newest members of the Casey BMW family. Enjoying the purchase and NO REGRETS!!!! 

ehatley's profile image
10 years ago

All of the individuals we dealt with in our recent car purchase at Casey BMW were personable, friendly, and helpful. Duncan Sullivan and Lloyd Howell assisted us with the purchase of the car we wanted and in expediting the extensive paperwork involved and delivering the car to our home. We found Jimmy Jones to be very knowledgeable about the X1 and patient in answering all our questions and helping us to appreciate all the car’s features. It was definitely worth our time. 

oldtruck3434's profile image
oldtruck3434 
10 years ago

Everyone was helpful i would recommend this dealership to anyone and I hope to build A relationship with them as well I will definitely buy my next Bmw there 

X5 fanatic's profile image
X5 fanatic 
10 years ago

I brought my 2004 BMW X5 to Casey as a first time customer of their service center. Francine Stewart was the service advisor who worked with me during the repairs. The work I wanted done was quoted a price and the parts ordered when she called to confirm the work request. She kept me informed throughout the entire repair process and kept me involved. The work was done flawlessly AND on time. She brought me into the service bay and introduce me to the team that performed the repairs (that was a nice gesture). in the end, the ... read more

Jesse F's profile image
10 years ago

Casey has been servicing my BMWs for several years but this was my first car buying experience. Mike Dispersio was excellent and made the buying process painless (for once). And his wit kept me and my wife laughing along the way. The end result was a great car and deal to match!! I highly recommend Mike at Casey BMW if you are looking to buy a new BMW. 

Larry's profile image
10 years ago

Duncan did a fantastic job finding the car I wanted and handling the entire process. I'd recommend him to anyone. It was a pleasure dealing with him. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,850 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.