This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Great!" It was great to have Henry represent the BMW brand when helping me select the perfect car to mert my needs. Henry communicated the best alternatives and options based on my budget and necessities. Along with the help of Anthony, these two displayed the best customer service one can ask for when making such an important purchase.
"Excellent service " I recently purchased a X1 2018 from Malcolm. His selling skills were excellent and his ability to help me close the deal were very good. He handled all the paperwork and the delivery was as promised. Great dealership and great salesman. Jim Buckley
"Withdrawal of previous negative comment" Previously, I had written a negative review for BMW of Sudbury. They have since gone over and above to make things right! I can't be happier!!! I am driving an amazing car and that is thanks to Anthony Carbone and Alex Robbins. I would not hesitate to deal with this dealership in the future. THANK YOU!
Business response:
Happy to know that we were able to turn your experience with us around. We never want our customers to leave unhappy. We hope to work with you again in the near future, and wish you many happpy miles! Best, Pranav Gill, General Manager.
"Daniel Mahoney did a great job!" My wife and I where looking for a new all wheel drive vehicle and we made our decision between two brands. We decided to go to BMW first, Dan Mahoney made the buying experience seamless and we ended up just purchasing a vehicle the same day through Dan. He explained the entire process without any pressure tactics, broke down the numbers, made us feel very comfortable with our decision. He was truly professional throughout the entire process. I would highly recommend anyone to work with Danie... read more
"Customer friendly service" We have been using BMW of Sudbury for our service needs for the past 5.5 years. We like their customer service and the car has been running smoothly. We have had a rotating cast of service advisors so far, but I think I will be sticking with Robert Cohoon in the future.
"Herb Chambers BMW of Sudbury, MA - Robert Cohoon ..." My Service Advisor Robert Cohoon has very great people skills, and I always look forward to having my BMW 228ix Services at Herb Chambers Sudbury, MA!~ Thanks again for your fantastic Service -John Scott Morgan!
Business response:
Thank you for your review. Glad you enjoy getting your car serviced with us and Robert! -Pranav Gill, General Manager.
"Professional and friendly sales staff" Great experience purchasing a car. We worked with Umit Ozturk and had such a great experience that we ended up with two cars. Umit was professional and responsive to our needs. We also worked with David Loftus upon delivery-he was fantastic as well. I would highly recommend this dealership as well as the sales staff we were fortunate enough to work with.
Business response:
Thank you for your review and recommendation. Happy to know that you enjoyed working with Umit and David- they will be happy to read this. Happy miles. Best, Pranav Gill, General Manager.
"Thorough and responsive" Recently purchased a bmw at this dealership. Umit, our sales rep provided great customer service, was thorough with follow up and details of the sale.
"Out of State purchase" This was my first experience buying a care sight unseen and out of state. Alex (my salesman) did an amazing job working with me through the process and making sure I was satisfied at every step. From my first contact with this dealership to my final contact, they were professional and helpful. I would work with BMW of Sudbury again if I every have need of a new BMW.
Business response:
Happy to know that Alex provided you with great customer service and made the process nice and easy for you. Thank you for your review! Best, Pranav Gill, General Manager.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:30 a.m.