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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
I never thought I’d leave a review for a dealership, but there really is something special about this place. I bought my first BMW there after a lifetime of Audis. The experience at HC was enough to keep me coming back for more BMW.
Business response:
Thank you, Joe! I'm so glad you are happy with your new BMW and your experience here at Herb Chambers BMW of Sudbury! Thank you again and we look forward to serving your automotive needs for many more years to come. Best, Pranav Gill, General Manager
I just purchased my third car from Peter in October of 2017. I always have a stress free and pleasant experience with Peter. His customer service and attention to details is unmatched. I would definitely recommend working with him if you are interested in a BMW and I look forward to using Peter on my next purchase.
Business response:
Thank you, Richard, for taking the time to write this fantastic review and give our dealership such a wonderful 5-star rating! I'm so pleased to hear that Peter proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Pranav Gill, General Manager
I just purchased my first BMW from Charlie Guthrie. It was a pleasure to deal with him. He was honest, knowledgeable, and willing to answer all of my questions. He was very patient with me and was very responsive to my emails and phone calls. He made sure I got the car/packages that I wanted and kept me informed every step of the way. He was very pleasant and easy to talk to. I would highly recommend Charlie
Business response:
On behalf of the team here at BMW Sudbury, I would like to thank you for choosing us for your automotive needs. Your honest opinion can be an invaluable reference for other customers who are in the market, for this reason we really appreciate the time that you have taken for sharing your experience with Charlie here on DealerRater. We value your business and we hope to see you again. Kind Regards, Pranav Gill, General Manager
I leased an awesome BMW 330i from David Williamson, David and his manager Eric, are a great team. David is knowledgeable, trustworthy, very polite and fair. I was guided through the technologies in the car. I definitely would recommend David Williamson if my friends need a BMW in future
Business response:
Thank you so much for taking the time to give us positive feedback. We make every effort to provide the very best customer service. Hearing from our guests that we have succeeded in this endeavor is always gratifying! We value your business and look forward to serving your automotive needs for many more years to come! Best, Pranav Gill, General Manager
I unfortunately had to have my vehicle towed to this dealership. From the moment I arrived William Kramer and the staff at BMW of Sudbury made the experience as painless as possible. He explained to me what the process would be, the timeframe for the repairs, and kept me updated. I highly recommend this dealership for anything you need regarding your BMW.
Business response:
Thank you, Kyle, for your kind words and for taking the time to share your positive experience with William. William is valuable team member indeed. We thank you for your business and look forward to working with you again in the future. Kind Regards, Pranav Gill, General Manager
I visited this dealership as I was giving a ride to my fiance who decided to buy a car specifically at this dealership because of Umit's outstanding service. He had many other options but Umit's attention to detail, his kindness and knowledge was what made his decision to buy at this dealership very easy. Personally, I've always been a Mercedes person (on my 3rd ML now) but having met Umit, I'm seriously considering my next SUV to be of a BMW brand. It's so rare these days that salespeople are not pushy and are genuinely try... read more
Business response:
Thank you so much, Nathalie! We're thrilled to hear that you and your fiance's experience with Umit was so enjoyable! That's exactly the kind of service that we strive to offer all of our guests. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Pranav Gill, General Manager
Best BMW Service Director – Almir Jonuz! In my opinion you can buy a car anywhere; however, service makes all the difference. Almir always takes the time to answer my questions regarding my BMW. He is extremely knowledgeable, courteous and has a nice way of explaining mechanical details in understandable terms, so I feel confident in making the right decisions related to the care and maintenance of my BMW. I purchased my BMW at Herb Chambers BMW Sudbury, and I highly recommend getting it serviced at Herb Chambers of Sudbury ... read more
Business response:
Thank you, Aimee! I’m so pleased to hear that Almir proudly represented this dealership and provided you with such great service. Thank you again and we look forward to serving your automotive needs for many more years to come! Best, Pranav Gill, General Manager
Manny D'Ambrosio found me the car I wanted with preferred color and options and at a better price than at two other competing local MA dealerships. He was knowledgeable, pleasant, and very straightforward. He's also very passionate about cars, which made the experience that much more enjoyable.
Business response:
I sincerely appreciate you posting such kind words regarding your experience with Manny. We strive to provide our guests with a professional and enjoyable experience, and it is always a delight to read that one of our team members is exceeding our customers' expectations. Thank you and we look forward to serving your automotive needs in the future! Best, Pranav Gill, General Manager
Our sales agent, John DiBitetto, is such an honest nice person -- I can't say enough about how dedicated, direct, likeable, intelligent, and most of all patient he was in dealing with my son and me in our recent purchases. I recommend John and this dealership unequivocally!
Business response:
Thank you, Marc, so much for sharing this with us! We're so glad that you had such an enjoyable visit. We appreciate your comments about John, Mark and Bradford and your five star rating. Thank you again and we look forward to seeing you in the future. Best, Pranav Gill, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.