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BMW
- Automotive
- Sudbury, MA
About this business
Location details
68 Old County Rd, Sudbury, MA, 01776, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 6:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Easy, honest car-buying and selling. Will assuredly go back to Ali to buy my next BMW. Wonderful experience. No pressure. Excellent communication and very personable.
Business response:
Thank you! A 5-Star experience is what we aim for each and every time and Ali and Mark are truly a testament to that. I'll be sure to pass on your kind words. Thank you for your business and we look forward to serving your automotive needs for many more years to come! Best, Pranav Gill, General Manager
I have to share my turn around story. The General Manager went out of his way to make my experience 100% better!!! I really appreciate how genuinely concerned he was and all his efforts to correct my prior experience. Class Act!!! This is how you get it done! Thank you for caring!! Thank you to Joe, Christian, Brad, and most of all Pranav
Business response:
Thank you for taking the time to reach out to us and for allowing us the opportunity to make things right. We value your business and we hope to have the opportunity to serve your automotive needs again in the future. Best, Pranav Gill, General Manager
Wilson is the most extraordinarily kind and helpful car salesman I have ever had the pleasure of working with. He not only helped me with the lovely cars at his dealership, he even vetted the other cars I was considering. When I found my dream car for an excellent price, he read everything about the car and gave his thumbs up -- for a car at a dealership in NY state! He didn't even sell me a car and he made me feel like family! I came away from this whole experience feeling strongly that I would recommend Wilson and his deal... read more
Business response:
Many thanks, Elaine, for this terrific feedback! I'm delighted to learn that you enjoyed working with Wilson. Please don't hesitate to reach out if we can assist you in the future. Best, Pranav Gill, General Manager
The representative was very nice, patient to answer all kinds of questions. I am very happy that I purchased a BMW car in the end.
Business response:
Thank you so much for the great feedback! We really appreciate your business and I'll be certain to share your compliments with Michelle. Until we have the opportunity to work with you again, take care! Best, Pranav Gill, General Manager
I've worked with Ken for several years now and I'm assured a clear, simple explanation before work starts and my car is done correctly when I leave. Ken takes the time to know the little things about each model and has lot of general experience to make decisions easier. 100% recommendation.
Business response:
Thank you, Brett, so much for your feedback and recommendation. We're so glad that you have had such positive experiences at our dealership, specifically with Ken. He is truly an asset to this team. Thank you again and we hope you enjoy many more miles in your BMW! Best, Pranav Gill, General Manager
I am writing to express my utmost satisfaction during another routine service visit to BMW of Sudbury. I scheduled service online, showed up early, got taken in immediately. It was busy! but they worked like clockwork and got back in my car in a timely fashion. So, Thank you!
Business response:
We really appreciate your kind words about your experience with Kenneth and our Service Department. Thank you for your business and please let us know if we can be of further assistance. Best, Pranav Gill, General Manager
We came in and David Bruno helped us find the best car and deal for us. He was very knowledgeable and gave us some options to guide us. Very good experience.
Business response:
Thank you so much for your kind words! I'm so happy to know that David and Jason provided you both with a very good experience. It has been our pleasure assisting you, and if you should have any other car related needs, we would love the opportunity to have you as our customer once again. Best, Pranav Gill, General Manager
I bought a used car from this dealer and Michelle Hsei and Emelyn Hernandez were very informative and helpful in my car buying experience thank you!!!
Business response:
Thank you, Daniel. We believe that exceptional customer service is key and it is great to know that this belief held true with your experience with Michelle and Emelyn. We appreciate your business and look forward to serving your automotive needs for many more years to come! Sincerely, Pranav Gill, General Manager
Michelle Hsie went above and beyond in helping me find my dream car, a BMW 428I Grand Coupe. She was extremely knowledgeable about the car. At no time did I feel pressured to buy, which made the experience fun and enjoyable. If you shop at Herb Chambers in Sudbury, be sure to ask for Michelle. Eric Millar, Manager, was a pleasure to deal with and runs a great dealership.
Business response:
Thank you, Maryann, for the kind words about our team. We are truly lucky to have such wonderful people working here, like Michelle and Eric. We are thankful for your business and we look forward to the opportunity to assist you with your automotive needs again in the future. Best, Pranav Gill, General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,361 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.