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BMW

4.7

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Location details

68 Old County Rd, Sudbury, MA, 01776, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
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dcspaeabtzs's profile image
dcspaeabtzs 
14 years ago

After visiting several disconcerning dealerships in the area, I visited "BMW of Sudbury".My first impression when walking into the facility was the new showroom and pleasant atmosphere. I was greeted at the door by Mr James Affannato with a warm smile and could he be of help. My return reply was a big YES which I had not received at other dealers. I stated that I was interested in the new 2011 Series 5 BMW with all wheel drive. Mr Affannato spent time with me answering questions that I was interested in. Not once did I feel ... read more

cherzadams's profile image
cherzadams 
14 years ago

Jon Lincoln was professional, knowledgeable, friendly and extremely helpful when I bought my 328xi. Jon truly seemed to care that my experience at BMW of Sudbury was positive, pleasant and seamless. The day I picked up my new car, Jon had a scheduled “day off”. However, when I walked through the lobby, Jon was waiting for me. He came in to ensure my car and every detail was perfect. I wish all sales people could be like Jon!!! Thanks again Jon! Cheryl 

slinky's profile image
slinky 
14 years ago

I was treated fairly and attentively. Jim had in-depth knowledge of the car and great at staying in touch and an overall pleasure to work with. The dealership itself is very impressive. Even the F&I process was by far the simplest and most efficient that I've experienced. 

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envokim 
14 years ago

Jim has been so helpful and kind for every procedure in my purchase. He is a person who has professional attitude for his costumer. He also keep updating some useful information and kindly welcome when I visit dealer for a service. It was my pleasure to deal with him for my first BMW. 

Gerry Keiley's profile image
Gerry Keiley 
14 years ago

I purchased a new 5 series and dealt with salesman James Affanato. He was the best car salesman I have ever dealt with! He was very professional, knowledgable and had a total understanding of our needs and desires for the car we wanted. He was great with my kids. He even cramped himself all up in the rear seat so they could experience the test drive also. I liked that he was a fellow car person like myself who rebuilds hot rods and knew everthing about cars especially our new five series which we love. He is an excellent sal... read more

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wgraaff 
14 years ago

We knew the dealership through our regular maintenance service with our previous car. Buying a used car comfortably and afterwards being fully satisfied always depends on the trust you have and develop in your dealer and his sales representative concerning knowing all technical details about the cars past history and perhaps hidden problems, which normally are not obvious to the buyer. Working with James Affenato from Ray Chambers BMW in Sudbury was a best experience in this respect. Not only was James very knowledgeable abo... read more

KH123's profile image
KH123 
14 years ago

When I began the transaction to purchase a new 5 series with BMW of Sudbury, my interactions were with another sales associate that retired mid-stream. I was assigned to James Affanato, for whom I have excellent feedback. He was extremely professional in our dealings (knowledgeable about the process and specifics of the vebicle), proactive with his communications re delivery timeline, and responsive to my inquiries. I enjoyed his "can do" attitude - would definitely recommend him to others looking to purchase a BMW. 

gsilacci's profile image
gsilacci 
14 years ago

I have experience with many dealerships in New England and I would have to rank this one as one of the better ones in terms of professionalism and customer service. I worked with Jon Lincoln, who was terrific. He was friendly, responsive, and most importantly invested his time in my decision process. I would highly recommend him to others. 

sdundon's profile image
sdundon 
14 years ago

bought the only manual BMW 3 series on the lot. Sales and finance very accomodating and helpful explaining differences in this model vs. Audi or VW models. James indicated that this model was fairly rare and that a customer had ordered it custom and had not taken delivery of the vehicle and that is why it was on the lot. He explained the financing offers available as well as all warranty information and options and showed the features of the vehicle in snow/poor driving conditions. 

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How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.