BMW's cover image
Claimed

This profile has been claimed by the business owner or representative.

BMW

4.7

About this business

Location details

68 Old County Rd, Sudbury, MA, 01776, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 6:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
Sun11:00 a.m. to 5:00 p.m.
4.73,361 reviews
Select a rating
jenfalconi's profile image
jenfalconi 
14 years ago

The reason for my visit to Herb Chambers in Sudbury was I was not thrilled with the salesman assigned to me at my old dealership.My lease was coming to an end and after test driving eveything under the sun ,I realized I wanted to stick with BMW ,just not the salesman assigned to my lease end.So I took a ride over to Sudbury and was promptly met outside by James Affannato. I explained to him what I wanted and he made it happen Everyone was very helpful and did their jobs well and efficiently.This is my third lease with BMW an... read more

Yamada Family's profile image
Yamada Family 
14 years ago

Buying a pre-owned BMW from Herb Chambers in Sudbury was nothing short of a pleasant experience. My parents, nearing retirement, felt it was necessary to bring me along so they don’t get “swindled”. They may be the typical customer when it comes to purchasing a car, but certainly advanced when it comes to the research. 3 years of preparation, saying "next year is the year", finally came to an end. We even scouted the several different lots and all the websites looking for the best deal. We had 2 criteria: 1. The car of my mo... read more

stankujawski's profile image
stankujawski 
14 years ago

While travelling to the MA area from Buffalo, NY, we fell into one of their infamous potholes resulting in 2 bent rims on my '08 335 ix. It was late on a Friday and we had plans for the entire evening and the next day as well and the car was barely driveable. We called the dealership and spoke to the service department, explaining our situation. We were told to bring the car in and that we would need to speak to the service manager the next morning. We did exactly that and with a bit of luck because the rim type we needed wa... read more

mspdmd's profile image
mspdmd 
14 years ago

It was a great car buying experience. Micheal my salesperson was friendly and throughal. He spent as much as we needed and discussed every option on the car. He also walk through all the step needed in purchasing our car. It was best car buying experience i ever had 

eisenmam's profile image
eisenmam 
14 years ago

After having an excellent purchase experience at BMW of Sudbury, I had to return the next time I purchase a car. Again, they exceeded all expectations with their professionalism, patient, and guidance. I knew exactly what I wanted and at other dealerships I have often had painful experiences after selecting the car and coming to an agreement on price. This time, just like last time, Mike Cerrone made this experience as easy and pain free as possible. He helped the process move along very efficiently and was extremely helpful... read more

Bigelow10's profile image
Bigelow10 
14 years ago

I leased a 335i from the dealership in October. The sales experience was excellent, and both Jason Herndon (my client advisor) and Kosta Pappas (the general manager) were very helpful, responsive, and had great follow through. When I had a check engine light come on recently, I contacted Jason to find out the best way to handle getting an appointment and he offered to find out more info for me. Within a few hours not only did I have an answer on thye problem (a programming recall) but had an appointment that was sooner than ... read more

gwd's profile image
gwd 
14 years ago

I met James last fall while waiting for a quick repair to my 2001 X5. I knew I was interested in a new car, but at the time the choices for 2011 models were quite limited. James kept in touch via e-mail (my preference), letting me know when new models arrived. During the next few months I explored other possibilities - Audi, Mercedes Benz - and visited a BMW dealership that was closer to my home. When I finally decided that the 535xi was my model of choice, I knew I wanted to revisit James (even though his dealership was far... read more

jon_massachusetts's profile image
jon_massachusetts 
14 years ago

Purchased an extended warranty for my BMW. Simple, painless, and BS free experience. Michael is a great guy to deal with. I previously purchased the same car from him when he was employed at another dealership. And I had the same simple, BS free experience. I would recommend him highly. 

cyndiajones's profile image
cyndiajones 
14 years ago

James was recommended to us by someone from the service team. From the moment we met with him, we felt that he was a quality guy. Personable, knowledgeable, patient and straight-forward. James seemed to sense the kind of customers we were - serious about buying a car, educated about the car and the cost, not interested in playing back and forth on the price. Our negotiation was very reasonable and we look forward to working with James when the car comes in. We have heard that he spends considerable time with his customers in... read more

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.7 star rating with 3,361 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.