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BMW

4.2

About this business

Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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Richard King's profile image
Richard King 
8 years ago

BMW Service at Stevens Creek BMW Took care of everything as promised. Made recommendations for other repairs but did not pressure me into doing them. 

Business response:

Richard King, we're so glad that we were able to go above and beyond your service expectations at Stevens Creek BMW! Please don't hesitate to reach out if there's anything additional we can do for you. 

Feroz Karjikar's profile image
Feroz Karjikar 
8 years ago

BMW 320i repair & service Tyler was informative and helpful, he also waved-off the visit fees($50) which is applicable for each visit, after the BMW 4 year warranty expires until you have CPO warranty, i was just couple of days out of warranty and he was considerate enough and courteously waved it off. I went there for the engine check light issue and he also took care of my service as it was nearing, which avoided me an additional visit ,once again Thank you Tyler. 

Business response:

Feroz Karjikar, we are so pleased you enjoyed your visit to Stevens Creek BMW! We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime! 

Justin Yeh's profile image
Justin Yeh 
8 years ago

40K Free Maintenance Service Adviser is very knowledgeable and very courteous. Service completed within promised time. I was informed that my 2014 328i. has a recall outstanding and that I should schedule the service soon. Excellent service. 

Business response:

Justin, thank you so much for the five-star feedback! Have a wonderful day and come back to Stevens Creek BMW anytime! 

Laura Apolinar's profile image
Laura Apolinar 
8 years ago

Bmw Stevens creek Derek is awesome!! Thanks for taking care of my X3. 

Business response:

Laura Apolinar, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. We are always more than happy to assist you if anything else comes up. Take care and come back to see us anytime! 

Dianna Maldonado's profile image
Dianna Maldonado 
8 years ago

Repair Air bag recall was the repair performed on my vehicle. Service was great. Personnel very professional and knowledgeable. Thank you! 

Business response:

Dianna Maldonado, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Jeff Huang's profile image
Jeff Huang 
8 years ago

Fix issue Excellent service. On time, great work. Provide rental car . Found and fix issue quickly. Very good job. 

Business response:

Hi Jeff Huang, thank you for taking the time to leave a review for us at Stevens Creek BMW. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care! 

Irene Wong's profile image
Irene Wong 
8 years ago

i3 Repair Sean provided great customer service care and followed up thoroughly on the repair. 

Business response:

Irene Wong, we are so pleased you enjoyed your visit to Stevens Creek BMW! Have a wonderful day! 

Monica Valencia's profile image
Monica Valencia 
8 years ago

Speddy Service Department Set appointment online and was able to go in and out of the service department within minutes. They have a loaner car available and ready for me. The whole transaction from team member to member was seamless. enjoyed the new redesigned waiting lobby. 

Business response:

Monica Valencia, we're so glad that we were able to go above and beyond your expectations at Stevens Creek BMW! We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

Tamera Coutrakis's profile image
Tamera Coutrakis 
8 years ago

Awesome!! That made this buying experience an easy one. My son loves his car :-) 

Business response:

Tamera Coutrakis, we are so pleased you enjoyed your visit to Stevens Creek BMW! If you have any further questions, please give us a call. We're always happy to help! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is closed now. It will open at 10:00 a.m.