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BMW

4.2

About this business

Location details

4343 Stevens Creek Blvd, Santa Clara, CA, 95051, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.27,058 reviews
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Alicia Lam's profile image
Alicia Lam 
8 years ago

Top notch customer service. Best service advisor. Justin Carlos is the best service advisor I have had. I took my 650 in to be serviced and the experience with Justin Carlos could not have been better. Top notch customer service. Because of him, I will only use this dealership in the future. 

Business response:

Alicia Lam, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

John Spray's profile image
John Spray 
8 years ago

2024 e250 Leo is a good salesman . He works hard to please his customers. 

Business response:

John Spray, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. We will be sure to let Leo know he did an excellent job. Have a great day and come back to see us anytime! 

Shavon Weisner's profile image
Shavon Weisner 
8 years ago

Recommend Stevens Creek BMW Service We cannot thank Stevens Creek BMW enough for helping us in an urgent situation as our daughter's BMW broke down on the move back to college. The car was towed back to Steven's Creek and they got us in as soon as possible, fixed the car and my daughter was back off to college in record time. I don't know what we would have done without such great service! I highly recommend Steven's Creek BMW. 

Business response:

Hi Shavon Weisner, thank you so much for your positive comments about Stevens Creek BMW! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! 

Ashur Mansour's profile image
Ashur Mansour 
8 years ago

Stevens Creek BMW Excellent customer service, especially service adviser Neil Simon. 

Business response:

Ashur Mansour, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

Juracia Carbajal's profile image
Juracia Carbajal 
8 years ago

36k mile check up Tyler & Jayson were both very helpful. They were courteous and easy to work with 

Business response:

Juracia Carbajal, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. Please let us know if there is anything else we can do for you; we are more than happy to help! 

Marie's profile image
Marie 
8 years ago

Review Stevens Creek BMW Service Dept. My service adviser Sarah Scherzi was fabulous! She accommodated my schedule and kept me informed throughout the day. 

Business response:

Marie, we're happy you found our staff to be so supportive during your experience here at Stevens Creek BMW. We will be sure to let Sarah know she did an excellent job. Have a wonderful day and come back anytime! 

Debbie's profile image
Debbie 
8 years ago

Had to go in for a repair/recall airbag Everyone from greeter to service advisor (Elvin), to cashier was professional, friendly and efficient. The facility was clean and orderly. My appointment was for a no-charge repair/replacement of an airbag. I was treated like a valued customer. Great company, great team. 

Business response:

Debbie, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Stevens Creek BMW. We sincerely thank you for the positive review, and look forward to seeing you again soon! 

Mary Russo's profile image
Mary Russo 
8 years ago

BMW repair Kind, friendly, helpful and time respectful service. 

Business response:

Mary Russo, we're happy to hear you had such a positive experience with our team at Stevens Creek BMW anytime! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! 

Deborah Garneau's profile image
Deborah Garneau 
8 years ago

Stevens Creek BMW Best BMW service in the Bay Area. Honest, friendly, and non-pushy sales team 

Business response:

Deborah Garneau, we strive for 100% satisfaction, and it is great to see you had such a positive service experience at Stevens Creek BMW. We are always more than happy to assist you if anything else comes up. Take care and come back anytime! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.2 star rating with 7,058 reviews. 

When is BMW open?

BMW is closed now. It will open at 10:00 a.m.