BMW

Sbseidman 

on DealerRater

12 years ago

Melvin was a pleasure to deal with. He may end up giving car salesmen a good name! He had the talent and personality of a fine salesman without the aggressiveness often associated with people in your business. 

Ank806 

on DealerRater

12 years ago

The dealership was great! They worked with me so I could get the car I wanted. They ordered the car and I got it in 4-5 weeks. 

denise4241 

on DealerRater

12 years ago

I received an exceptional level of customer service in purchasing my new vehicle from NW BMW. My sales representative, Melvin Bey was fantastic. He responded to my online inquiry within minutes of my hitting the send button on my computer and arranged for the vehicle of my choice to be ready for me and my husband to view that same evening. I did not expect to purchase so quickly, but the ease of service and the teamwork from the financing manager, the service manager and Melvin, I drove away the same evening in my new vehicl... read more

ednags 

on DealerRater

12 years ago

Andrew was the reason I probably bought this vehicle at this location. He was a real gentleman, honest, friendly and could not have been more patient with a senior citizen couple who had no idea about all of the new technology incorporated in the BMW. I have been buying new cars for sixty years and this was by far the smoothest and most enjoyable one I have had. 

DanInMD 

on DealerRater

12 years ago

My wife and I had a difficult situation with an unexpected loss of a vehicle and we stopped in to Northwest BMW to take a look at some potential replacement vehicles. We have had previous experience at a MINI dealership and thought the customer service there was excellent, however Andrew Nass showed us that it gets even better! Andrew greeted us in a friendly and professional manner and took us on a few test drives. We ended up leaving the dealership comfortably with his card to eventually return and make a deal on a vehicle... read more

awason 

on DealerRater

13 years ago

From the moment I inquired about my new car until the moment I drove away, the experience was everything I had dreamed about and then some. I never felt like I was being pushed or sold and feel that I got a great price. The staff was amazing (Joy, Kenny, Andrew, and a few other guys that I cannot remember their names) and I'd highly recommend the dealership to anyone! 

Seifertd 

on DealerRater

13 years ago

Competitive pricing ....... did I say competitive pricing? Melvin Bey, our sales rep, was very responsive to our needs and a pleasure to do business with. The car, a 2013 BMW X3 28i was fully prepped (with a full tank of gas) and looked great. We ordered it from production and it arrived even sooner than promised. They pre-set all the configurable options to our liking - e.g., radio stations, phone, seats, mirrors, lights, locks, etc. - before giving us a through review of all the cars functions. I definitely recommend you g... read more

BMWGal2013 

on DealerRater

13 years ago

I leased a beautiful 2013 BMW 3 series from this dealer. There were a couple rough spots they ordered the wrong car initially. I requested XDrive and the car came in without it. This extended my wait time but it was worth it in the end. The car is fully equipped and amazing with a great deal. Melvin was a great advisor and helped us through all of the intricacies of the BMW options and leasing. Definitely go and ask for Melvin! He was professional and helpful. 

debabsh 

on DealerRater

13 years ago

I had an old car trade-in for new 2013 525xi. Excellent to work with Tyrone Greene, entrire deal was done with a couple phone conversations and one visit to the dealership. Very friendly environment, efficient process. I would highly recommend him and this dealer for old and new BMW car buying.