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BMW

4.6

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Location details

9700 Reisterstown Rd, Owings Mills, MD, 21117, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
SunClosed
4.62,603 reviews
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jackwapner's profile image
jackwapner 
13 years ago

I have been buying luxury cars for 30 years. By far, Rick Buckley was the best sales person I have dealt with. Will recommend all of my friends and definitely come back next time! 

X1ophile's profile image
X1ophile 
13 years ago

Melvin worked hard to make sure I was satisfied with my ultimate driving machine. It was a pleasure to work with and I'll be sure to return to him for my next BMW...though I love my X1 so much I might not be back for awhile! 

jksmith1975's profile image
jksmith1975 
13 years ago

My wife and I have been a BMW owners for over 8 years and this was by far the best car buying experience we've ever had. Melvin Bey was a true professional in every sense of the word. We spoke on the phone at least 4-5 times prior to stopping in the dealership. At no time did I feel like Melvin was trying to sell me anything...but rather he educated me on the pros and cons of financing vs. leasing. As a consultant, Melvin focused our conversations around financial planning and what would make the most sense for us in the sho... read more

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jbailey1962 
13 years ago

Every time I take my car in for service, the service is incredible. The staff is friendly and professional. They are always courteous and explain whats being done, the cost and when I can expect to get my car back. Since I live about 20 miles away, I always have to get a loaner and they have always been able to provide one. The traffic getting to and from the dealership is no fun but worth the drive for this type of service. 

Schniglets's profile image
Schniglets 
13 years ago

Melvin and the staff at Northwest were amazing. They all made the buying experience something special. The attention we received truly showed that they were willing to go above and beyond. I have purchased vehicles at numerous dealerships and NW was truly the best. Highly recommend speaking with Melvin if you are in the market for a bimmer. He is extremely knowledgable and knows the cars inside and out. Always nice to deal with someone who is enthusiastic about the product. 

Dennis Hampt's profile image
Dennis Hampt 
13 years ago

I heard good things about Northwest BMW from a friend. On my initial visit I met George, the new car sales manager. We had a long friendly chat and it turns out that George has been at the dealership for many years and is very knowlegeable about cars in general and BMWs in particular. George introduced me to Melvin Bey, also a very experienced and knowegeable salesman. The test drive and conversation went well but I decided to wait a few months for new models. When finally ready to buy a 2013 X3 335i, melvin assisted me with... read more

funkama's profile image
funkama 
13 years ago

Melvin was an excellent Sales Rep. He knew the all of the cares stats and provided excellent direction on what cars to purchase. Melvin also did not pressure us into any purchase and was supportive of the time we needed to make our decision. Also when we had to return for a service he was attentive to our needs and helped the time pass quickly while we waited. 

JayLaw's profile image
JayLaw 
13 years ago

Took my 2002 745li to the Northwest BMW dealership in Owingsmills Maryland for service repair. There were a couple of issues, but Jim, Maury and Jeff assured that the issues were resolve to my satisfaction. Maury was always very professional,and friendly. Jeff the assistant manager seem to be genuinely concern, and responsive. I would go as far as saying that everyone who I encountered was very friendly. 

lionking2007's profile image
lionking2007 
13 years ago

The internet sales rep Tyrone was helpful. Also, I have visited their new car sales department for a test drive of X5, and they were pretty nice to us. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.6 star rating with 2,603 reviews. 

When is BMW open?

BMW is open now. It will close at 6:00 p.m.