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BMW
- Automotive
- Suitland, MD
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
4730 Auth Place, Suitland, MD, 20746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"Unexpected "Used Car Dealership" Experience @Passport" I had a bad experience with Passport BMW in Maryland. First of all, the sales rep was not helpful, and he immediately assigned me to a BMW Genius after greeting and knowing that I'm interested in a CPO F30, as if he is saying I cannot waste my time on this small deal. For the record, I had 5 or 6 BMWs before, and this F30 is a first car for my teen boy. They should treat all the same!! Second, the finance guy I worked with was trying to change the numbers on me, and kep... read more
"BEWARE. BEWARE. BEWARE. This dealership deserves a BIG..." BEWARE. BEWARE. BEWARE. This dealership deserves a BIG ZERO, or worse a NEGATIVE rating!!! I received an appraisal by the dealer to purchase my vehicle. The process involved an extensive report which documented every detail of my vehicle - several pages long and with photos (including the odometer mileage). The dealer offered - in writing - an amount which was good for 7 days. I accepted the offer, communicated openly and frequently, and then confirmed I would redee... read more
"BEWARE. BEWARE. BEWARE. This dealership deserves a BIG..." BEWARE. BEWARE. BEWARE. This dealership deserves a BIG ZERO, or worse a NEGATIVE rating!!! I received an appraisal by the dealer to purchase my vehicle. The process involved an extensive report which documented every detail of my vehicle - several pages long and with photos (including the odometer mileage). The dealer offered - in writing - an amount which was good for 7 days. I accepted the offer, communicated openly and frequently, and then confirmed I would redee... read more
"Post sales support is not good" I purchased a car and an extended warranty and had 30 days to cancel without a fee. The day after the purchase I decided I did not want the warranty because it was presented as a BMW warranty but it actually an overpriced after market warranty. It is now Feb 25 and the warranty company has no record of receiving the cancellation. The dealership does not return my calls. I received an email response only after contacting BMW corporate, and that response was only to wait 6 to 8 weeks. Fortunate... read more
"Wrong Title and Bad Excuses " Working with this dealership is one of the worst experiences I have ever had with a business. From bad excuses to receiving the wrong title, it has been my burden to follow up with them to get things completed. I purchased a pre-owned M Series car and I was referred to this dealership by a very good friend. The transaction started off well with the initial purchase and I wrote a check to purchase the car that day. After the purchase, the car was going to the beach area of Delaware and the sales... read more
"Car presented well online and in person " Saw a 2016 BMW 428i grand coupe on Passport’s website on 8/18/19. On 8/19/19, drove the 2 hour trip from Pennsylvania to the dealership. Car looked as good in person (maybe better😊) as online and was priced to sell. Given fair price for my trade and drove off later the same day with temporary MD tag, MD registration, and MD inspection in tow. The dealership coordinated the new PA plate and PA registration transfer which I just received a week ago. And, my car is now PA inspected wi... read more
"The worst experience ever! On 10/2/19 at approximately..." The worst experience ever! On 10/2/19 at approximately 7:05pm, my mother and I walked in to tour and test drive an SUV that I was interested in and was prepared to purchase that night. It’s too bad that apparently we were invisible because NO ONE GREETED US OR ACKNOWLEDGED US THE ENTIRE TIME! There were reps just a few steps away who were doing nothing of course who saw us and said nothing the entire ten mins we were walking around the show room. We then went outsid... read more
"Horrible customer service " Do yourself a favor......never purchase a certified used vehicle from this dealership. We purchased a 2016 X5 over a month ago with some additional add on like the ceramic paint coating protection ($1200), extended warranty and service plan. To date nobody has followed up with us despite the multiple calls/emails we have made. (Not even the sales associate) It's feel like nobody at this dealership cares or talk to each other regarding scheduled appointments and complaints from customers . We are ... read more
"Best service BMW dealership!" I just recently moved to Maryland. I have a BMW 550i. One morning I saw a warning message says I need to add more motor oil to my engine. So I go to this BMW dealership on the way back home for them to check what's going on with my vheicle. The service person Stanisclaus, Kristan. gave me a free quart of oil and put it in the engine and schedule me a free loaner car and want me to come back for a engine check. Later he told me this car is under a re-call. The BMW will pay for all the repair reg... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,189 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.