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BMW
- Automotive
- Suitland, MD
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
4730 Auth Place, Suitland, MD, 20746, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Worst experience ever! Brand new vehicle has A/C unit blowing out white dust/particles and still hasn't been fixed by the dealer. In this 90+ hot weather I have no A/C in a brand new vehicle... What a joke! Also, Sales advior (Aarion Browne) I was dealing with has little to no clue on vehicle information and he is a LIAR! After making the purchase I found a "Stolen Vehicle Recovery" document in the glove compartment with some guy's name with same VIN# as mine. So I asked him about it, and he said the person never got "approv... read more
This is a review for service. They have a great sales department, and an incredibly mediocre service department. I've had experience with this dealership for 4 years now. The service department at this dealer is in a permanent state of disaster no matter when you show up. They are never prepared to handle the workload whether there are 2 people or 20 waiting. Here is what to expect. 1.) Making an appointment for anything means you dropping your car off for the whole day. The appointment is not an actual appointment at all an... read more
I am writing this letter to inform you how dissatisfied I Jamilah Walker am with the service that I received from Passport BMW in Marlow Heights Maryland and I am sure that I am not the only one that would say this. My issues, frustration and being taking advantage of all started on January 3, 2014 with my BMW 645i being taken to Passport BMW due to my transmission malfunction light and engine light intermittently coming on at times. I then took my 645i BMW to Passport BMW on January 6th 2014. I explained to the intake servi... read more
Passport BMW damaged the interior lining around my sunroof, the lining of the sunroof cover, and the ability to now fully open my sunroof in my 2006 BMW 550i. I had never had any lining issues before July 16, 2013 and I had my car previously serviced at Passport BMW June 21, 2013 where there was no mention of any interior or sunroof damage inside my vehicle. On Monday, July 15, 2013 my sunroof would only close three-quarters of the way then open up all the way- my sunroof would not close. The next day on Tuesday, July 16, 20... read more
I spent three days speaking with William Mcghee about my wanting to buy a used 2011 BMW X5. I explained at length the price range I was interested in reaching. He called me relentless for three days regarding my interest. I was adamant that I did not want to drive in traffic to test drive the vehicle if they were not willing to discount the vehicle by at least $2k. With this information he asked me to come in. I arrived and immediately wanted to discuss price. He said he could not discuss price until I test drove the vehicle... read more
My wife and I stopped in as we were in the market for the new F30 platform BMW 3 series. Online reviews seemed to make it a great place to go get the info I needed and make a purchase. I will state that I am not out to get the salesperson we spoke with in any sort of trouble, so for that reason I will not reveal their name. The salesperson was only fairly knowledgeable about the vehicle and after passing along some false information I knew that this was not the dealership I had read about. Three reasons I rate this dealershi... read more
The worst service I have ever received. I was charged for services I did not authorized. The service department is very unprofessional, they do not return your calls. They are focus on trying to rip you off, rather than providing good service. I will never bring my BMW to this dealership again.
They deserve a Zero! Stay away from BMW Passport service center! I have never been so insulted by BMW staff since I purchased my BMW! (2006 then 2011) If you live in the area and need service make the drive to BMW Fairfax, you will not regret it! My car was stolen and once recovered, my tags were missing and had to be replaced. I live in DC, and after taking off work, leaving DMV (3 hour wait), I decided to drive to Passport BMW to purchase the BMW license plate holders so I could screw on my replaced tags. I purchased the B... read more
Problems started in Nov. My car would start but immediately cut off. It got towed to Passport and they said it was the idle control valve. So I told them to fix it - it was $700. The first week of Jan the car did the same thing and had to be towed again to Passport. They had the car 2 weeks and finally decided I needed a new vent valve - supposedly had a hole in it even though it was fine when the car was there in Nov. Another $600 which I paid. They said they definitely fixed the problem - I won't have any issues and if so ... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 4,189 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.