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BMW
- Automotive
- Phoenix, AZ
About this business
Location details
18018 North Scottsdale Rd., Phoenix, AZ, 85054, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Bob was great!!! I love my BMW and will probably be a BMW driver for life. Bob was not pushy like most sales persons, instead he was very professional and it was a very enjoyable experience purchasing my first car. I will recommend BMW north scottsdale to all my friends!
Business response:
Bob is great, we both agree on that. He has a secret though, he absolutley loves what he does, and that is in assisting great custmers. Thanks for being one. Jack Guthrie General Manager
I have leased or purchased 5 new BMW's over the past 15 years. Yami Turner is the best of the best. Dont leas, purchase or buy till you meet her! No pressure, no worries, just a great experience. thx thx thx thx thx thx thx thx thx thx thx txh thx thx
Business response:
I have to say that we are thrilled that our dealership and Yami have made you so happy. This is exactly what we come to work for everyday. Thank you, not only for your business, but also for the amazing feedback! Great experiences like this are two sided and as much as we loved working with you on this BMW, we will also love working with you on each service visit and all of your future vehicles. Thank you, again. Kate Tallman Internet Sales Manager BMW North Scottsdale
Peter was very friendly, helpful, knowledgeable, and made the experience as smooth as possible. We would recommend him to anyone. During the test drive he demonstrated all vehicle features and emphasized safety. The entire staff were highly competent and the dealership was extremely neat and clean.
Business response:
Steven, This is wonderful to hear. Thank you so much for the positive feedback about our dealership and Peter Cramer! We very simply want you to be happy - I am so happy to hear that this was accomplished. We will look forward to seeing you when you are in for service and for any other needs that you may have along the way. Warm Regards, Kate Tallman Internet Sales Manager
I stopped in to this dealership on a whim while visiting from Kansas. I had been looking for a low-mile 2007 335 and they happened to have one in stock when I stopped by - Peter happened to be there and came over to see if I needed help. He was very helpful and enjoyable from the moment I walked in. After an outstanding demo drive with him and a little time discussing price, we arrived at a deal and I canceled my flight back to Kansas and drove my new (to me, anyway) car home - what a blast that was! I financed it through BM... read more
Business response:
While this isn't Kansas, we have some great midwestern ethics, like honesty, doing it right and taking care of the customer. Obviously you found those qualities in Peter, we do. Thanks for becoming a member of our family. Jack Guthrie General Manager
Great dealership. Great personnel. Very knowledgeable both in sales, Peter Cramer, and Service, Eric Rasen. Dealership is top notch, from the receptionist to Sales, to Service, to Parts. I had previously dealt with a Lexus dealer and this BMW dealership is even more attentive and better informed about their product.
Business response:
One of the great things about being in this business is dealing with great customers. Thanks for being one of them. Peter, Eric and the whole team enjoy working with you and all our other fine customers. Thanks for being one of them. Jack Guthrie General Manager
Scott is always willing to go the extra mile for me. He stays in contact with me so I don't just feel like a transaction. This was my second purchase with Scott and he will be the only one I buy my BMWs from. I tell everyone I know about the great service at BMW of North Scottsdale. Thanks!
Business response:
Scott is awesome isn't he. Maybe you don't know that he is a member of the BMW National Sales Council. A very select few get this opportunity, your sales consultant is one of them. Thanks for being a member of our BMW Family. Jack Guthrie General Manager
I highly recommend BMW North Scottsdale and especially Steve Backman (Sevice Consultant). I have been buying and servicing my BMW's for over 8 years now, and throughout this time, Steve Backman has been the most knowledgeable and helpful service consultant I have EVER worked with! He's incredibly helpful, caring, efficient and has just has exemplary customer service skills!
Business response:
Thanks so much for the strong reccomendation. We agree, Steve is terrific. Thanks for being the great customer you are. Jack Guthrie General Manager
I called on a Fri @ 3pm because my front passenger side window was suddenly stuck in the down position - a serious problem in Scottsdale, Arizona in August! Steve Bachman had me bring it right in. I could have had my car back in 45 minutes, but a routine safety check determined that my car's "front axle C/V boot" was torn and leaking oil. (Repair for this item was covered under my extended maintenance warranty). I had my car back less than 24 hours later (BMW North Scottsdale has Saturday service hours until 2pm) with the af... read more
Business response:
Hey we want to make you so happy continuously that you will look no further than us. Glad Steve keeps you happy. Jack Guthrie General Manager
This is by far the best car buying experience I have had. The staff at N. Scottsdale was so professional and personable. From Michelle, the receptionist, to our "sales butler," James (who explained every button and lever). Our sales associate, Peter Cramer, was refreshingly upfront and worked with us to get the deal that was fair to both them and us. He treated us like we were buying top-of-line, even though we were not.
Business response:
We are blushing. Thanks so much for your kind remarks. Peter, Brian, James, Michelle, and all of our staff have one goal, to make you and all of our customers happy and satisfied. We are really pleased that you are. Jack Guthrie General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,377 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.