BMW

4.8

Automotive
Thousand Oaks, CA

About this business

Automotive Auto Repair Car Dealers

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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Weekday	Schedule	Status
Mon	8:30 a.m. to 8:00 p.m.
Tue	8:30 a.m. to 8:00 p.m.
Wed	8:30 a.m. to 8:00 p.m.
Thu	8:30 a.m. to 8:00 p.m.
Fri	8:30 a.m. to 8:00 p.m.
Sat	9:00 a.m. to 6:00 p.m.
Sun	10:00 a.m. to 6:00 p.m.

4.84,036 reviews

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Cookman

10 years ago

We did our deal with Darren Evans. It was a pleasure to get this all done quickly, efficiently and pressure free. From start to finish, the attention to detail was welcoming. Simply - why can't all car transactions be this way ?

Business response:

Thank you for taking a moment to share a little about your experience with Darren. We work to ensure that as many transactions as can be are that way! To that end, we look forward to our next opportunity to work with you!

Lmarisca

10 years ago

I was looking for a new X3 for my wife. Roger Carroll was fantastic in ordering the car we wanted with just what we wanted and at a great lease rate.

Business response:

Thanks for the great review! Roger Carroll is a valued member of our team here. We appreciate that you took the time to share a little bit of your experience with him on DealerRater. Thank you for choosing Rusnak BMW and congrats on your new X3!

cargal

10 years ago

Renee Norris provided top notch service. Her time estimation was right on and everything was done correctly. Renee explains everything well and has a very positive attitude.

Business response:

Thank you for the great review! We work diligently to respect our clients' time!

Newt's experience

10 years ago

From the appointment making until I walked out, everything was very professionally and efficiently done. Art is great to work with. The Car Wash is Excellent, the best there is.

Business response:

Thanks for the great review! We work diligently to deliver a professional experience. Thank you for the praise, we'll pass it along to Art.

kerrigan2

10 years ago

Easy, friendly staff and efficient service. This is Truly the best BMW service in the San Fernando Valley! Worth the drive! Michael Powell is fantastic. My only complaint is that they are not open on Saturdays.

Business response:

Thanks for the amazing review! We appreciate the compliment and we're grateful for the patronage. Thank you, this review is so fulfilling. It means a lot to our team to read this.

Delarju1

10 years ago

Service was great! The loaner car was excellent. Sales rep was very responsive. Quality of service is excellent. Would go back to this dealer for car service and buying another car.

Business response:

Thanks for the great review! We work diligently to provide a transparent, engaging experience with open lines of communication for our clientele. Thank you for the praise. We look forward to our next opportunity to work with you.

zachattack

10 years ago

This was the best car buying experience I have ever had. Vanessa was incredibly helpful, knowledgeable, and patient. I would highly recommend Rusnak BMW and Vanessa.

Business response:

Zach, Thank you for the high praise! Vanessa is a great asset at our store. We're lucky to have her and glad to have clientele like you. Thanks for the review!

chewie

10 years ago

It has been a great experience for me to buy a car at Rusnak. From the beginning, Mr. Claude Cantin, the Frenchman, was not only efficient and cooperative but also genuinely considerate knowing I am from Orange County about 2 hours away. Preparation and signing documents were very organized. I honestly recommend Claude at this dealer. Hope that helps.

Business response:

Chewie, Thanks for the great review! We appreciate your choice to work with us as well as this awesome feedback. Claude Cantin is a great asset here and we are lucky to have him. Moving forward, please drop us a line should you need anything! Rusnak BMW Management

CPofsky

10 years ago

Roger was able to get me exactly what I wanted. He worked hard to make it happen and it all came together in the end! I would highly recommend Roger as well as Rusnak BMW to anyone looking to purchase their next car.

Business response:

Thank you for taking a moment to write such a positive review about your time with Roger and at our store. We're grateful for the business and look forward to our next opportunity to work with you.