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BMW

4.8

About this business

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
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45667677's profile image
45667677 
10 years ago

Renee was extremely helpful, communicative and a valued advocate in dealing with a recently out-of-warranty 1M. I appreciate her going to bat for me and the savings were substantial and meaningful to me. 

Business response:

Thank you for the excellent review! Renne is a valuable member of the team and we're proud to have her on board! - Al LeMoine., General Manager 

BGF's profile image
BGF 
10 years ago

Jeff was great. got the deal done. the car was the exact one I was looking for with the exact equipment requested and gave me great service. 

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rony 
10 years ago

Honest and reliable. Very different than most car dealership. These guys don't play games and provide a straightforward, hassle free transaction. Roger Carroll was my salesperson. I highly recommend him. 

Business response:

Thank you for the kind review! Robert is an asset to our team, and always goes above and beyond for his customers. Enjoy your purchase, we look forward to working with you in the future! - Ken C., General Manager 

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Golf Pro 
10 years ago

Got into a new lease and the process was simple and cost effective. My objectives were met!!!! My goal was to upgrade my car and keep payment about the same. Now in a 2015 and monthly payment went up $ 17.00 per month. Great Deal and love the car. Also had the windows tinted and the rims powder coated and it looks fantastic. Mickey Belt was great to work with and was direct. 

Business response:

Thank you for the excellent review! It's great to hear that Mickey was able to get you into the car you wanted at the right price! We're so glad we could help! - Ken C., General Manager 

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JJE123 
10 years ago

We had a great experience from start to finish when buying our X5 from Darren. He found us a great car and everything went smoothly. Highly recommend and when we need another car I know exactly where to go. 

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Goldzco 
10 years ago

I took my BMW Rusnak for routine service. The work was performed to my satisfaction and was ready when promised. Robert Hull, service advisor, was kind and very knowledgeable. He took excellent care of me, which did not go unnoticed. Thank you! 

Business response:

Thank you for the kind review! Rober is a wonderful addition to our team, and it's great to hear that his service met your expectations! Let us know if we can help with anything else! - Ken C., General Manager 

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Atomicshrink 
10 years ago

I've purchased several cars from Rusnak. I won't buy anywhere else. I have referred several people to Rusnak and they also have become repeat customers. 

Business response:

Thank you for the 5-Star Review! We are thankful to have you as a loyal customer! - Ken C., General Manager 

747674dg's profile image
747674dg 
10 years ago

Robert Hull, one of Rusnak's BEST in the Service Department, never fails to take excellent care of me whenever I approach him. Often, I've just popped in on him with a question and even though he's in the middle of something, he stops what he's doing and welcomes me. A few days ago I had an appointment with the Service Department because my Emissions light was displayed on my dashboard. The young lady who made the appointment for me was warm, friendly and most efficient. When I dropped off the car, Robert took immediate care... read more

Business response:

Thank you so much for the wonderful story of your experience here! Robert is an exceptional member of our team, and I know that his customers are very important to him! It's great to hear that your service visit was efficient and everyone was friendly! We look forward to seeing you again! - Ken C., General Manager 

carol's profile image
carol 
10 years ago

This is my second purchase with Darren Evans. He is professional, understands my needs and doesn't put any pressure on me. We have established a good working relationships through the years, which is very important to me. 

Business response:

Thank you, Carol! Darren is a top-notch salesman, and we are proud of his work! It's great to hear that he has been so helpful in your purchasing experiences with him! - Ken C., General Manager 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.