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BMW
- Automotive
- Thousand Oaks, CA
About this business
Location details
3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Robert was incredible, his customer service is outstanding! I already referred a friend to purchase an X5 and she went and met with a sales rep named Mor Milo.
Business response:
Thank you for the review! Robert is a valued member of our team! We appreciate your referral, and look forward to working with you again! - Ken C., General Manager
Everyone was very friendly and explained everything very thoroughly. Our salesperson was utmost the best. We leased a great car with the best price. Would definitely come back for another one.
Business response:
Thank you for the kind review! So happy to hear that your experience was great. Congratulations on the new lease! We hope to see you again when it's time for a new one! - Ken C., General Manager
Every time I go to Rusnak BMW, I know they will take car of my car and make sure I get home with a loaner car. This is the second BMW I've purchased here and will purchase my next BMW here as well. My service rep Robert is the best. I know when I take my car in he will fix any problems that may appear. Thank you Rusnak
Business response:
Thank you for the great review! Robert is such a valuable member to our team! We're glad to have you as a customer, and look forward to working wtih you again! - Ken C., General Manager
I have been taking my car since 2011. I had always had a great experience, My service advisor, Robert Hull is the BEST. Thank you Robert for taking care of my 328i.
Business response:
Thank you, Pamela! We are so lucky to have loyal customers like you! Robert is a valued member on our team, and know that he always goes above and beyond for our guests. We look forward to working with you again! - Ken C., General Manager
Attentive and worked hard to provide good customer service. Art met my needs and all areas of the service were covered and completed as I requested
Business response:
Thank you, Joe! So glad that Art was able to help you with all of your service needs! We look forward to working with you again! - Ken C., General Manager
Excellent service. Do not really need to say anything else. Everyone was cheerful and efficient. They did everything they said they would in the time they promised. They did it all with a smile.
Business response:
Thank you for taking a minute to leave such a positive review! We appreciate your business, and hope to work with you again in the future! - Ken C., General Manager
Excellent service. Vanessa was great and was very patient with us in negotiating and offering the best possible outcome. it has been an excellent experience so far and hope it will be that way for the next 3 years of lease period :)
Business response:
Congratulations on your lease! I am happy to hear that Vanessa was so helpful in the process. We look forward to working with you again! - Ken C., General Manager
Second car for me from Rusnak and again, good service and sales help...They have my business..I love my new BMW.. and the service ..Adele Rosen
Business response:
Thank you, Adele! It is so nice to hear that your experiences with us have been so positive. Congratulations on your new BMW! We look forward to seeing you again! - Ken C., General Manager
Thanks again for your excellence everyone involved was courteous and customer focused. I drive past a local dealer to give you my businesses. Renee was very nice to work with.
Business response:
So glad to hear that we've earned a loyal customer in you! Renee is an outstanding member of our team! We look forward to working with you again. - Ken C., General Manager
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.8 star rating with 4,036 reviews.
When is BMW open?
BMW is closed now. It will open at 10:00 a.m.