BMW's cover image

This profile has been claimed by the business owner or representative.

BMW

4.8

About this business

Location details

3645 Auto Mall Drive, Thousand Oaks, CA, 91362, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat9:00 a.m. to 6:00 p.m.
Sun10:00 a.m. to 6:00 p.m.
4.84,036 reviews
Select a rating
Bnw's profile image
Bnw 
6 years ago

"Great " The very best, honest, friendly people that made us an amazing deal on a fantastic car. Made all other dealers look like amateurs Thank you very much. 

Business response:

Hi, thank you so much for the positive review! We sincerely value your business and look forward to your next visit! 

Paul O.'s profile image
Paul O. 
6 years ago

"Very fast and friendly service" Arthur was quick to support me upon my arrival, and service was completed as fast as could be expected. Thanks to all Rusnak BMW for the painless visit! 

Business response:

Hello, we are glad we could help! We do hope we can be of assistance in the future. Take care! 

Rs007BMW's profile image
Rs007BMW 
6 years ago

"Great efficient service " Renee was great! Super and stellar . However, center needs better line up of service vehicles. I drive a 5 and was interested in driving a 5 or comparable model for future purchase. 

Business response:

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you. 

Albee's profile image
Albee 
6 years ago

"Air Bag Recall" Sometimes when you think of High-End Dealerships, you wonder if they are a little “Snobby”….Nope! Right from my call with “Hope” to schedule an appointment she was very Courteous, and Details, my appointment and loaner were scheduled Upon arrival I was walked to my Service agent Mike, who simply was a pleasure We joked and he also was very details My car needed additional work and the information and notices were prompt and detailed He called me to let me know I may have to have that Killer 330i for another ... read more

Business response:

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

cfmoorejr's profile image
cfmoorejr 
6 years ago

"Service I expect from a BMW dealer" FIrst time taking my Z$ into Rusnak in which I wanted to wait for it .... and had the best experience ever. BMW quality applies to service also at Rusnak! 

Business response:

Hi there! We're so happy we were able to help you out! If you have any further questions, please don't hesitate to reach out! 

Larryh's profile image
Larryh 
6 years ago

"Great service " They were very thorough and did a good job. Took a little longer then expected but worth the wait for the quality of service provided. 

Business response:

Hello, we're glad to hear you enjoyed your visit. We sincerely value your business and look forward to your next visit! 

johana's profile image
johana 
6 years ago

"Simply great service." Great service and wonderful staff really took good care of my car. Thanks to Art in the service department very pleasant courteous and professional. Always took care of me. 

Business response:

Hi, we are very happy we could provide you with a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out! 

chuck's profile image
chuck 
6 years ago

"Great personal service from service adviser " I has a great professional and personal services from service adviser it was quality work and personal care professional service it was very impressive and happy 

Business response:

Hi, we're so glad that we were able to go above and beyond your expectations! Thank you, and have a fantastic day! 

SuB7's profile image
SuB7 
6 years ago

"Great service all around" I took my car in bc I received a call that my car was due for a regular service. The reminder was great. So I called and made an appointment. Michael Powell helped me with the process which was fast and efficient while the customer service was perfect. Great overall experience. Thank you. 

Business response:

Hi there, your satisfaction is our top priority. We can't wait to see you again, have a great day. 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.8 star rating with 4,036 reviews. 

When is BMW open?

BMW is open now. It will close at 8:00 p.m.