BMW

landyacht750 

on DealerRater

16 years ago

We have purchased two vehicles from Carrie since 2007. The ultimate relationship that does not end after the check is signed... definately the reason for our second purchase. As a busy family with lots of out of town travel she has made owning a car simple. (Yes, the Bimmer does help with that as well) She remains our key point of contact to make service visits or simple questions come off without a hitch, unlike our experience with other premium brands. We look forward to a continued relationship with Carrie, and BMW, for o... read more

GHinkson 

on DealerRater

16 years ago

I own two vehicles. One is a BMW. I won't disclose what the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Taking my beamer into Daniels for service is just about the same as taking my child to the pediatrician. From the level of knowledge that they have about my car to the care and courtesy that goes into the overall experience, I always leave Daniels happier that I went and confident that my beamer is going to be just fine. Their ... read more

GHinkson 

on DealerRater

16 years ago

I own two vehicles. One is a BMW. I won't disclose what the other vehicle is as this is not a smear campaign. I can however, disclose that my service experience has been as different as night and day. Taking my beemer into Daniels for service is just about the same as taking my child to the pediatrician. From the level of knowledge that they have about my car to the care and courtesy that goes into the overall experience, I always leave Daniels happier that I went and confident that my beamer is going to be just fine. Their ... read more

SusanDuckworth 

on DealerRater

16 years ago

Excellent service, friendly, knowledgeable. Couldn't ask for better. A large part of the reason I will be loyal to BMW and more specific, to Daniels BMW. The extra hour and a half drive is well worth it. The service at Daniels is what sets them apart from other dealerships I have visited. 

heathert71 

on DealerRater

16 years ago

I live in NH and was in PA for training and on my last day of training my starter went on my BMW Convertible. I was quite distressed being 320 miles from home with no tow service or AAA. I found Daniels BMW online and called and got Debbie, she went out of her way to call the Tow Company as I was quite upset still. The tow truck came and I was greeted by Debbie with a big hug,she told Joe one of their finest Service Advisors what the situation was and that I needed to get home that night. It was about 3:45pm on a Friday and ... read more

emrys 

on DealerRater

20 years ago

The sales department is the best I've ever dealt with, but the service department at this dealership is to die for. The service people and technicians are the friendliest, most honest and attentive car people I have ever encountered, so much so that I own two beemers. I cannot say enough, when compared with every other dealership and service department I have had dealings with (I'm 56) Daniels is in a class by themselves. 

Tommy 

on DealerRater

4 years ago

"They set the bar high as far as service and have never..." They set the bar high as far as service and have never let me down. 

RJ 

on DealerRater

4 years ago

"Made appointment on line specifically because I had to..." Made appointment on line specifically because I had to wait - only needed inspection& emissions - took an hour& half to tell me I should replace brake pads so that was another hour plus - I guess that maybe wouldn't have been so bad but a customer( husband& wife) & 2 daughters came in to salesman Matt - they put the girls in the waiting room where I was & totally ignored them- the younger one( about 6) was autistic and constantly yelled & grunted for over 1 1/2 hour... read more

koons501 

on DealerRater

4 years ago

"After visiting a few dealerships this was by a wide..." After visiting a few dealerships this was by a wide margin the best. From Madeline answering the phone and helping me before the sales team was in to Ashley and Brian's help I wouldn't waste my time anywhere else. If you need a new or CPO BMW go here.