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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"It was a great experience. Although I was late for my..." It was a great experience. Although I was late for my appointment. They accommodated me very well. Mr. Campbell was extremely helpful and a good salesman
Business response:
Lawrencecollins70, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"Professional and Courteous" Mike Hood, has been my service rep for decades through many BMW's. Terrific guy! Professional, courteous and great follow through! Also, what's best is the staff, both sales and service has been at the dealership for decades. I've purchased vehicles from Sabrina Rolle in sales. She is one of the best! Knowledgeable, professional and friendly!!
Business response:
Hi Tschwartz, thank you so much for your positive comments about Erhard BMW of Bloomfield!
"Terrific Customer Service" can't tell you how pleased I was with my recent buying experience. Jeni Vellucci was excellent. attention to detail from start to end. very helpful in all aspects of the buying experience.
Business response:
Hi Rickdibart! We're so happy we were able to help you out!
"2009 M6 Trans Service" Had a transmission issue on my 2009 M6. I figured it would be super expensive so at first was considering a repair shop other than the OEM dealer. Given the complexity, i decided to call Erhard. I dealt with Mike Hood, who was very credible, fair, and professional. They repaired the car, was perfect condition when returned. The cost was fair and reasonable, and they detailed it prior to return. Was very satisfied with the repair and price and would recommend them. I will take it nowhere else now.
Business response:
We appreciate your positive review about your recent experience with us!
"Very efficient service. Good recommendations as to what..." Very efficient service. Good recommendations as to what would we be more cost efficient. Service time was very reasonable, car was done b4 the aforementioned time.
Business response:
Snapper Rocks, we are glad we could help!
"Always exceptional" Chen Yen has been my service rep for years and never fails to make the service experience excellent. He is very knowledgeable and professional. Thank you
Business response:
Weir527, thank you for your kind review; we are happy to pass along your comments to the team here at Erhard BMW of Bloomfield!
"I have nothing but great things to say about Erhard BMW..." I have nothing but great things to say about Erhard BMW Bloomfield! 1st of all, I called at the end of their work day on a Saturday to inquire about a car to be told to come in anyway to test drive it! 2nd, Mr. Andy Campbell called me on a Sunday to make sure all my questions were answered and to talk numbers. Lastly, he did everything he could to ensure I got the vehicle I wanted! Andy was freaking awesome! Thank you so much for your help and I recommend if you're... read more
"Right on time to turn lease in at scheduled appointment..." Right on time to turn lease in at scheduled appointment time. Quick and efficient. Extremely pleasant to deal with. Summer handled herself very professionally And didn’t miss a thing.
Business response:
Pfczako, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Erhard BMW of Bloomfield.
"Lease purchase at erhard" My experience with Audrey was wonderful. she answered all my questions and always got back to me in a timely manner, not easy during this health crisis. I will certainly use her for any future needs.
Business response:
Dpturner1964, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is open now. It will close at 6:00 p.m.