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BMW
- Automotive
- Bloomfield Hills, MI
About this business
Location details
4065 W Maple Rd, Bloomfield Hills, MI, 48301, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 9:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 9:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 10:00 a.m. to 4:00 p.m. | |
| Sun | Closed |
"Flat tire " Flat tire on the morning Friday the 13th. Gotta hand it to run flat tires, got to grocery store and to the dealer. Chen took care of me. Spent an hour gawking at new cars. Had a smoke and my car was ready. Unbelievable. Thanks.
Business response:
Good morning Mike - We are so sorry to hear about your flat tire (especially on Friday the 13th!) but we are glad we could help you out. Hope you enjoy the rest of your week.
"Chen in service is AWESOME!" It is always easy to make service appointments with Chen at Erhard BMW of Bloomfield Hills. He is always very accommodating. My service is always done very timely! Thank you Chen!
Business response:
Thank you for taking the time to share your positive experience. It means a lot to the team and we have passed it along to Chen as well.
"Excellence service" Great coaching from the service center. The were to provide assistance on some vibrations i had on the breaks without replacing the breaks. I was very happy
Business response:
Andrea - Thank you so much for taking the time to let us know who we did. It is really appreciated. Enjoy your week!
"good job" As always, Erhard BMW of Bloomfield Hills provided excellent service for us. Very professional and knowledgable. We plan on going back for future needs. Good job.
Business response:
Thank you so much for the kind words - We are happy to pass them along to the team!
"If it were possible............" If it were possible I would rate the experience a 10 out of 10. Beautiful car as is consistent with their reputation and excellent customer service experience with Jeni...... Even finance document rep Andrew made the experience an extremely pleasant one.
Business response:
Thank you so much for taking the time to leave such a great review. It really means a lot to the entire staff who take a lot of pride in assisting our guests!
"Replaced lower control arm bushings" Was in earlier for a routine oil change on my 2002 330i BMW when they found a rubber bushing on the front suspension had failed. Bushings had failed twice before in 2012 and 2015 and were replaced at a BMW dealership in California. No potholes there, so the quality of of the genuine BMW replacement bushings are in question. Erhard BMW of Bloomfield expeditiously did the work this 3rd time so hopefully, the 3rd time is the charm. The service advisor, Bob Ufolla, was very helpful and under... read more
Business response:
Thank you for the kind review - we will be sure to pass it along to Bob and the rest of the service team!
"Great first experience" I recently took in my M3 for a brake fluid flush and had a great experience! Mike in service took care of everything all while explaining future services that will be needed as well as outlining what isn’t needed as of right now. I really appreciated his professionalism and transparency throughout my visit. I look forward to having my M3 taken care of by Mike for years to come! GREAT JOB!
Business response:
Thank you so much for taking the time to write such a great review about Mike and the team!
"Best of the Best !!" Kevin Collar and Sabrina Rolle were absolutely the ultimate in professionalism. This is how a First Class dealership should be run. I will be an Erhard customer as long as they are part of the organization. Thanks for the wonderful BMW experience. AM
Business response:
Thank you very much for the kind words about Sabrina and Kevin. It really means a lot to the entire team! Hope you have a great weekend.
"Chuck is the best." I cannot say enough about the timely and professional service at Bloomfield Erhard. I was able to get a scheduled appt. on the same day I called in. The problem was quickly diagnosed and while there they managed to complete some other items (filter change, etc.). In addition a part needed to be ordered and they have set things in motion to get it expedited and assist in fitting my schedule to finish the work.
Business response:
Tom, we really appreciate your kind review about Chuck and the team here at Erhard BMW of Bloomfield They work hard for our guests and it means a lot!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.7 star rating with 3,083 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 8:00 a.m.