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150 E El Camino Real, Mountain View, CA, 94040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 9:00 p.m. | |
| Tue | 9:00 a.m. to 9:00 p.m. | |
| Wed | 9:00 a.m. to 9:00 p.m. | |
| Thu | 9:00 a.m. to 9:00 p.m. | |
| Fri | 9:00 a.m. to 9:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 10:00 a.m. to 7:00 p.m. |
Initial factory service ran like clockwork Got a same-day appointment, car ready when promised - what?s not to like?
Business response:
Hi Richard, thank you so much for your positive comments about BMW of Mountain View! Don't hesitate to call us if you ever need anything. Be safe on the road!
4 series Excellent quick service and flexibility. Good attention to detail.
Business response:
Joan, we are very happy we could provide you with a positive experience! We always strive to provide personable and excellent customer service. Thank you again for the review!
Found an awesome car I didn?t know I wanted I walked in wanting to see an X5 with an optional third row. I was told the car is rare, yet BMW Mountain had 3 in stock. I test drove a fully loaded XDrive 40i and promptly fell in love. Note that I was highly leaning towards a Highlander so the decision was between a sensible car or a fun car with a $20K difference. My husband urged me to treat myself to something fun. So here I am. With a great car and slight buyer?s remorse but definitely loving the car.
Engine Harness Wires Chewed by a Rodent My Mtn. View, BMW Service Advisor performance was terrific! He not only explained the work details on the damaged engine harness wires caused by rodents, he worked quickly with my insurance adjuster and constantly kept me informed of any updates to the car.
Business response:
Randall, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! Please don't hesitate to reach out if there's anything additional we can do for you.
love it. good customer service bought an i3 here from Frank C, good guy. did financing with Mansoor B, also good guy; seems like they have your best interest in mind
Business response:
Jake, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mike Zarrabian Service Experience Very helpful Service Advisor. Excellent Service. Great experience overall.
Business response:
Mike, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.
Reena is the best, at BMW of Mountain View Reena is the best, at BMW of Mountain View. Great Customer Service and very knowledgeable!!
Business response:
Boris, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
R Kennedy As always, top of the line. BMW was extremely responsible for ensuring their customers feel and are safe from COVID infection - wearing masks and abiding by social distancing best practices.
Business response:
Robin, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Good dealer The service is pretty good and the dealer is trying to help me find my favorite car. Thanks!
Business response:
We are pleased to hear you had such a positive experience with us, Mingwei! Thank you so much for being one of our valued guests and we look forward to your next visit!
BMW has a 4.4 star rating with 6,443 reviews.
BMW is closed now. It will open at 10:00 a.m.