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BMW

4.4

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Location details

150 E El Camino Real, Mountain View, CA, 94040, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 9:00 p.m.
Tue9:00 a.m. to 9:00 p.m.
Wed9:00 a.m. to 9:00 p.m.
Thu9:00 a.m. to 9:00 p.m.
Fri9:00 a.m. to 9:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun10:00 a.m. to 7:00 p.m.
4.46,443 reviews
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Xinhua's profile image
Xinhua 
6 years ago

Wonderful experience of buying BMW X5 We had received very good service from The BMW of Mountain View: The staffs are friendly, knowledgeable and honest. We had a wonderful experience of buying our X5 there last week. 

Business response:

Hello Xinhua, thank you for taking the time to let us know about your experience! If there is anything else we may do to assist you, please do not hesitate to reach out! 

Ki Yeol's profile image
Ki Yeol 
6 years ago

Excellent experience with BMW Mountain View Excellent salesman. Eric Peng knows his work very well. He helped me answer all the questions I asked him. I highly recommend him for his very good job well done 

Business response:

Ki, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We will be sure to pass along your comments to Mike for a great job! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Laiping Tin's profile image
Laiping Tin 
6 years ago

Biotech industry Wayne Hong gave me great advises . He is so knowledgeable the services and repairs I need for my X1. He is so polite , cheerful , calm and soft spoken advisor that I totally trusted. He is the reason I kept coming back to seek the solution when there was alerts with my car. He returned my calls and made the best arrangements for my car to service there , so professional and nice! Great service advisor that I was lucky to have him. Thank you so much Wayne!! 

Business response:

We are pleased to hear you had such a positive experience with us, Laiping! If you ever need help, just give us a call. Happy motoring! 

Allen Nguyen's profile image
Allen Nguyen 
6 years ago

Repaired my 3 series bmw with great job Great service, got it done in time and quality Friendly crews with free shuttle 

Business response:

We are pleased to hear you had such a positive experience with us, Allen! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Laura Turula's profile image
Laura Turula 
6 years ago

Supervised Supervisor was on the top of resolving any problem with my car and he was polite 

Business response:

Hi Laura, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! 

Aviral Shukla's profile image
Aviral Shukla 
6 years ago

cpo at bmw they worked to help and stayed late to makje sure i got the car same dasy ,this was incredible and i like the extra mile they went for delivering the vehicle. 

Business response:

Aviral, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! 

Ed Ru's profile image
Ed Ru 
6 years ago

degoya@sbcglobal.net Leonardo Lunardi, the salesman, and Mark Sleiman, the service advisor, did a fantastic job. Professionals like them keep the quality of the BMW cars aligned with the BMW service. 

Business response:

Ed, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road. 

Kirk Elliott's profile image
Kirk Elliott 
6 years ago

Kirk Elliott/ Outstanding Service! Great working with Zari for my 15 th BMW!! She has always been on point and professional and makes the process painless!! Thanks again. 

Business response:

Kirk, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. I am happy to hear that Zari was able to take care of you! Don't hesitate to call us if you ever need anything. Be safe on the road! 

Frank Fan's profile image
Frank Fan 
6 years ago

Overpriced services The price quoted for each service by the adviser seems to come from nowhere. Be prepared to negotiate, kinda stressful experience. The new building is great. They also have plenty of loaners. 

Business response:

Thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road! 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.4 star rating with 6,443 reviews. 

When is BMW open?

BMW is open now. It will close at 7:00 p.m.