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BMW
- Automotive
- Lexington, KY
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
2689 Nicholasville Rd, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I brought my car in for service. Just thought you know the service was great and Tim Davis was very helpful and friendly. I will definitely tell my friends about Don Jacobs and the great service.
I have been an Old Don Jacobs customer for over 20 years, and I am long overdue in praising their service department. Both Dan Trisko, and Joe Sullivan in the BMW service department always go above and beyond to make sure that my car is fixed right and on time. In my last experience there, I needed my car back for a trip very early the next morning. I was not able to pick it up from the dealership, as it was not going to be ready until later in the evening and I had a previous commitment. Dan stayed late of his own accord an... read more
While traveling through town I had a flat tire and showed up at dealership unannounced with no appointment. The service writer promptly greeted me and took care of my problem quickly and efficiently. Thank you for not allowing this to ruin my trip.
Spent 2 months trying to get my tires right at a supposed "tire center". I got frustrated with them and made an appointment at Don Jacobs. Within 1 day they had my 2004 545i BMW running like new. I even had a couple of follow up calls from Robbie Slusher to make sure I was happy with everything. I would highly recommend them to anyone.
My name is Rebecca Feasby and I am posting this for your most fabulous service advisor Dan Trisco. He is wonderful above and beyond since 2008. Excellent!
I went to get my 2011 X3 serviced. Dan was amazing as always. I test drove the new 2014 435i and ended up trading in my X3 for a new set of wheels! The sales department was great and no pressure and the service department delivered on everything. I love Don Jacobs and will continue using them for all my vehicle's needs.
This was my first visit to Don Jacobs service department and dealership in many.... years. I have been a true BMW Store customer for several years as I am on my 3rd BMW currently. Robbie was extremely pleasant, caring and provided excellent customer service. He provided contact information, an estimate of the repaired vehicle and professionalism. The service was done in a timely manner with excellent communication. This was a pleasant surprise since my last visit at the dealership. Robbie was excellent to work with and would... read more
The service department at Don Jacobs is top notch. They always go above and beyond to help me. I will never go anywhere else for service. Thank you to the entire staff!
I am extremely happy with the service that I have received at Jacbos. Dan Trisko is very responsive and is also great a follow-up which I really appreciate.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 758 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.