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BMW
- Automotive
- Lexington, KY
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
2689 Nicholasville Rd, Lexington, KY, 40503, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | Closed |
I have an older X5 and the service department has gone above and beyond helping me through some difficult repairs. I won't hesitate in coming back.
Tim, Dan and the rest of the crew always go above and beyond to provide great service for our cars! Tim even came in early one morning to meet us for a service appointment so that my daughter could get to work on time. Thank you!
I have had my 535ix for 18 months and have been to the dealership several times for regular maintenance and for minor repairs of problems that I caused. Each time Robbie S. has been exceptionally accommodating, making sure my vehicle was turned around as quickly as possible, and communicating clearly during the vehicle stay. If I had a job opening to offer him I would do so (you better watch out Don Jacobs!).
Best service dept. I've ever experienced! Robbie is the ONLY reason we remained with BMW over Audi. He's a true asset to the dealer!
Thank you Tim for taking care of our BMW service needs. You are a 5 star performer. Will recommend Don Jacobs BMW to all. Always a warm welcome when visiting the BMW service department.
I had a great service experience at this dealership during a trip from our home in SC, when our car overheated on the interstate. Robbie went above and beyond getting our car repaired, set us up with a rental car so we could finish our trip and had the car ready for us to pick up as we passed back through Lexington, KY. I want to thank the BMW service team at Don Jacobs for going out of their way to allow us to finish our vacation with as little interruption as possible. Thank you again, you guys were great!
Don Jacobs service is the best. Tim will go out of his way to make sure that you are completely satisfied. He explains everything thoroughly and clearly so that you can easily understand. Everyone that I was in contact with at the dealership was more than friendly and helpful. I will return for service in the future without a doubt.
I have used the dealership for many years. In all that time, I have always had very personal and friendly service. I am greeted by name when I arrive. I get a phone call with progress on my car and when I can pick it up. On a recent visit, I had an issue with the extended warranty company. Robbie worked very hard with the warranty company and really went to bat for me. In the end it all worked out and I was very appreciative of Robbie's diligence and patience as I got frustrated with the process. Great dealership and wonderf... read more
I brought my BMW in to have regular scheduled maintenance. I appreciate the way I was kept updated about the status of my car and thought the follow up call the next day was such a nice touch. Robbie did a great job taking care of all of my needs. I will continue to bring my car to Don Jacobs anytime my car requires service or is in need of repair. Overall, I had a wonderful service experience that you just don't get anywhere. Thank you.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.5 star rating with 758 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.