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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Great auto service. Great Customer care service. I was..." Great auto service. Great Customer care service. I was greeted and helped as soon as I walked in.
Business response:
We're glad we're meeting our goal of delivering attentive and helpful guest care! Thank you for the great review and for taking your business to BMW Northwest!
"Jeffery was very prompt about keeping me informed about..." Jeffery was very prompt about keeping me informed about status of the parts for my vehicle.
Business response:
Informative and thorough care is where we shine at BMW Northwest! We're so pleased to hear that Jeffrey went the extra mile to keep you in the loop about the status of parts for your vehicle. Thank you for trusting our team to provide you with the highest quality care and drive safely until we see you next, Chris!
"Brandon he is really good and he’s is very helpful Thank..." Brandon he is really good and he’s is very helpful Thank you Brandon . He is great
Business response:
Gita, thank you for the great review! We appreciate your business and are happy to hear that Brandon delivered such a successful service experience. Drive safely, and we hope to see you back again at BMW Northwest!
"Excellent service and attention to detail from everyone I..." Excellent service and attention to detail from everyone I dealt with at BMW Northwest, quick turnaround and solved my problem for a very reasonable fee, plus provided a loaner so I could get back home without having to get a rental, too notch experience all around.
Business response:
Thank you for rating BMW Northwest five stars! We are delighted to hear that our team helped make this process smooth and easy. For all your future auto needs, we will be here for you!
"Excellent service, they made sure to maximize my service..." Excellent service, they made sure to maximize my service plan and verify if there were any recalls on my car.
Business response:
We aim to provide exceptional service for our guests and it is validating to hear that our team went above and beyond to assist you, Gregory. Thanks so much for choosing BMW Northwest!
"I have had only excellent service! They have better..." I have had only excellent service! They have better prices than other shops on oil change.
Business response:
Thank you for the great review! We are so happy to hear that you had a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
"I had received 110 per cent experiences with Matthew in..." I had received 110 per cent experiences with Matthew in BMW Northwest’s Service Department. When I brought in my X5 for repairs recently I was disappointed that Matthew and his family had moved to another state. But meet Brandon, Matthew’s replacement. Same brilliant service. I would drive 100 miles to get this kind of support. And ladies and gents that is exactly what I do . And add the ferry ride from Whidbey Island to that. Gotta say: BMW Northwest is one fine o... read more
Business response:
Matt - Thank you for the great review! We appreciate your continued support and are thrilled to hear that you had such a successful service experience working with Brandon and the BMW Northwest team. Drive safely, and we hope to earn your business again down the road!
"Excellent service department and outstanding customer..." Excellent service department and outstanding customer service from my service coordinator David Quinn. Thank you BMW Northwest!!
Business response:
Angela, thank you for the great review! We are thrilled to hear that you had such a successful service experience working with David and the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
"Jeff made it super easy to get my Recalls taken care of...." Jeff made it super easy to get my Recalls taken care of. Answered any questions I had with Ease
Business response:
Thank you for the terrific review of Jeff and the team! We are grateful to have you as a customer and we hope to welcome you back to BMW Northwest in the future.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.