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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"No nonsense. Everyone we dealt with was efficient and..." No nonsense. Everyone we dealt with was efficient and caring. They know their business and don’t waste any time. I highly recommend them.
Business response:
This review made our day! We pride ourselves on our professionalism and efficiency, so this feedback is music to our ears. Thank you for trusting the BMW Northwest team with your business - we hope to have the pleasure of working with you again in the future!
"No pressure dealer (can’t say that often), I will go back..." No pressure dealer (can’t say that often), I will go back in the future. should any of my family or friends express interest in BMW, i will be referring them to Larry who was great to work with.
Business response:
Nicole - Thank you for the great review! We are thrilled to hear that you had such a successful experience working with Larry and the BMW Northwest team. Drive safely in your new vehicle, and we hope to see you again down the road!
"Excellent service as usual. Very professional staff...." Excellent service as usual. Very professional staff. Clean facilities. Service completed at the time promised it estimated. The waiting area is clean. Drinks and snacks well stocked.
Business response:
We couldn't have asked for a much better review - thank you! We appreciate you doing business here at BMW Northwest and hope to see you again down the road! Drive safe!
"Handled all my vehicle needs. Took care of everything my..." Handled all my vehicle needs. Took care of everything my car needed. Made everything good on my car. My car was happy from the oil change.
Business response:
We love making our customers (and their cars) happy! Thank you for trusting the BMW Northwest team with your vehicle care, and come back again soon!
"Brandon was excellent, listen to my claims of problems..." Brandon was excellent, listen to my claims of problems with the brakes, even when the mechanic said nothing was wrong. Brandon had the shop Forman drive the car and confirm it did have a problem with the brakes. Only draw back was it took three days to get parts.
Business response:
Greg - We appreciate your patience throughout this process and are happy to hear that Brandon helped diagnose and repair your concerns. Thank you so much for the positive feedback! All of us at BMW Northwest wish you safe driving.
"BMW NORTHWEST IS FAMILY OWNED & they treat customers as..." BMW NORTHWEST IS FAMILY OWNED & they treat customers as Family:-) I always have best service & advice. No hidden fees & total transparency. BMW Northwest •Mafred O. Scharmach• Owner does great job on managing this dealership.
Business response:
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. All of us at BMW Northwest appreciate your business. Please let us know if we can assist you again!
"Brandon Barlow was my service advisor at BMW Northwest...." Brandon Barlow was my service advisor at BMW Northwest. When I entered he greeted my and explained what was to be done and the cost. I find Brandon to be veery knowledgeable and professional on his approach on the service to be done. I would very much like to have Brandon to be my service ad
Business response:
Thank you for taking the time to leave us a review! We are pleased to hear that Brandon took good care of you here at BMW Northwest, and we will certainly let him know that you appreciate his help. If you ever need anything else, don't hesitate to come back and see us again!
"Been getting my good ‘ol 525i serviced at BMW Northwest..." Been getting my good ‘ol 525i serviced at BMW Northwest since 2008 and always left satisfied that my car will be taken care of. No upselling, just needed Services at great prices. Service Advisors David and Keith have always been honest, fair, and attentive to Customer needs. Highly Recommended Family Owned Dealership in the Northwest.
Business response:
We're so happy to hear our service team has done such a great job caring for you and your BMW 525i! We appreciate you trusting us with the maintenance of your vehicle over the years, and we're truly grateful to have earned your repeat business. Thank you for choosing BMW Northwest and see you next time!
"My experience to say the least, was exceptional! Larry..." My experience to say the least, was exceptional! Larry Williams was so patient and very professional. I would personally recommend anyone that I knew looking for a new car to visit BMW of Fife
Business response:
Kari, we are delighted that Larry and the team delivered such a stellar purchase experience! Thank you for choosing BMW Northwest and taking the time to recommend our work. We hope you are loving your new car!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 6:00 a.m.