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BMW
- Automotive
- Tacoma, WA
About this business
Location details
4011 20th St E, Tacoma, WA, 98424, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 6:00 a.m. to 5:30 p.m. | |
| Tue | 6:00 a.m. to 5:30 p.m. | |
| Wed | 6:00 a.m. to 5:30 p.m. | |
| Thu | 6:00 a.m. to 5:30 p.m. | |
| Fri | 6:00 a.m. to 5:30 p.m. | |
| Sat | 6:00 a.m. to 4:30 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
BMW Northwest does it’s best to make their customers comfortable while they wait for their cars by offering gourmet coffee, snacks, water, etc. Elizabeth was great! Smart and knowledgeable and answered all my questions regarding future repair work needed.
Business response:
Juliann, we're thrilled to hear you found our refreshments and snacks to be such a nice touch for those waiting for the completion of their service. It's also lovely that Elizabeth was such a great resource when it came to learning about your future service needs. The BMW Northwest team thanks you for taking the time to leave us this excellent review, and we'll be here whenever you need us next!
I've been dealing with BMW Northwest for 20+ years...that pretty much summarizes my level of trust, confidence, and satisfaction.
Business response:
It makes us proud to have your loyal business! We appreciate your business and kind words about our hard work! See you again next time here at BMW Northwest.
I’ve never had a bad experience in 25 years of doing business with BMW Northwest! Austin in Service is the best!
Business response:
We would like to extend our sincere thanks for your 25 years of business! It means a lot that Austin and the team have always taken such great care of you and we look forward to welcoming you back to BMW Northwest next time. Safe travels!
"I’ve never had a bad experience in 25 years of doing..." I’ve never had a bad experience in 25 years of doing business with BMW Northwest! Austin in Service is the best!
Business response:
We would like to extend our sincere thanks for your 25 years of business! It means a lot that Austin and the team have always taken such great care of you and we look forward to welcoming you back to BMW Northwest next time. Safe travels!
"I can't say enough wonderful things about this..." I can't say enough wonderful things about this dealership, specifically Tony Vu. I ordered a new BMW and it has been an absolute pleasure to work with them from start to finish. They took such good care of me and were just as excited for me as I was to pick up my new car. It's no wonder there are so many 5 star reviews. I couldn't be happier from start to finish!
Business response:
Thank you for the great review! We appreciate your support and are happy to hear that you had such a seamless purchase experience working with Tony and the BMW Northwest team. Drive safely in your new vehicle, and congratulations! We hope to see you back again down the road!
"I discussed what services were needed for my vehicle. I..." I discussed what services were needed for my vehicle. I received an estimate of the cost and length of time it would take to complete service. Service was completed on schedule
Business response:
Thank you for the great review! We appreciate your support and are happy to hear that you had such a successful service experience working with the BMW Northwest team. Drive safely, and we hope to see you back again down the road!
"After buying at other BMW dealerships , It’s refreshing..." After buying at other BMW dealerships , It’s refreshing to see the customer service That BMW Northwest provides. From Rick in sales to Susan in F&I, what a great company to buy from.
Business response:
It's wonderful to hear we could exceed your expectations and provide a great buying experience - this is what we strive for! We will certainly let Rick and Susan know you appreciated all the help. Safe travels and thanks for choosing BMW Northwest!
"Advisors at the dealership have excellent customer..." Advisors at the dealership have excellent customer service. They have a positive and professional attitude when dealing with customers. No issues with repairs done to my vehicle.
Business response:
Thanks for this great review of BMW Northwest! It makes us happy that our team delivered an excellent customer service experience. We appreciate your business and confidence in our work.
"Brandon is a superstar.He was polite,efficient and hands..." Brandon is a superstar.He was polite,efficient and hands on . I like going to BMW NW. It's like going to your favorite deli. You get snacks while someone is doing all the work.And they thank you. Hands down a great place to bring you vehicle and know it is being cared for. Top Tier............ Best, Alex R Kirkland, wa.
Business response:
Alex, we're happy that Brandon was efficient, helpful, and wonderful to work with. We sincerely appreciate this review and your confidence in our team's hard work. See you again next time you need us!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 3,876 reviews.
When is BMW open?
BMW is closed now. It will open at 6:00 a.m.