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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Awesome and relaxing environment. Easy to schedule with the service team. Best part- movie theatre. Helps the time go by when waiting on your car to be complete. Jake was awesome and very patient with me.
Business response:
Hi there, Thank you for your positive rating. We are pleased that you enjoyed your visit to our Service Department. Thank you for choosing BMW of Austin and we look forward to working with you in the future.
BMW of Austin gets 5 Stars Again! We purchased our BMW of Austin gets 5 Stars Again! We purchased our pre-owned BMW i3 in February of 2020. That same year we took it to BMW of Austin on McNeil Rd 2 times for routine maintenance. We took it back to BMW of Austin on 12/02/21 for routine service as well as a CEL. The service department is fantastic! Each visit has been stress free and pleasant. These folks have service down to a fine art. They are friendly and professional and they keep the customer “in the loop” at all times v... read more
Business response:
Hi Joe, thanks for the positive review! We can't tell you how nice it feels to hear that our team went above and beyond to make sure your experience was a memorable one. We look forward to hearing from you again, and please contact us if you ever need anything regarding your vehicle!
Great customer service and friendly staff. I definitely recommend having a warranty with any BMW purchase.
Business response:
Hi there, We are pleased that our team provided you with great customer service. At BMW of Austin we appreciate your business and we hope to continue to assist with all of your future automotive needs.
Erica was most helpful at our service visit. Explaining how the process would work. All the staff was pleasant and helpful It was a very busy day but the wait was within reason and the waiting area was comfortable with plenty of complimentary coffee and snacks
Business response:
We are pleased to hear you had such a positive experience with us! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
The whole BMW buying experience was awesome! I worked with Charlie and Jess in sales and they made me feel like part of the family. The communication with Charlie during the process was smooth - I special ordered online and never once had to ask about the progress - he kept me well informed without prompt. I would highly recommend BMW of Austin to anyone looking for a great experience.
Business response:
We appreciate you for sharing your feedback with us. Our Sales Team is always happy to be of service and we are happy to know that you are satisfied with your buying experience. Thank you for trusting us with your business at BMW of Austin.
Perfect excellent great awesome good kind amazing exciting beyond truthful generous outrageous courtesy courteous friendly
Business response:
Juanita, thank you for taking the time to share your outstanding review! We truly appreciate your positive feedback and look forward to working with you again at BMW of Austin.
Awesome great fabulous wonderful kindness caring attentive courteous friendly polite amazing Serious generous fun exciting
Business response:
5 Stars for Salesman Chris Seaman and genius Mike, 5stars They have been very helpful and gave me the best service ..I am thankful to Chris Seaman and MICHEAL genius department thank y’all .
"Awesome great fabulous wonderful kindness caring..." Awesome great fabulous wonderful kindness caring attentive courteous friendly polite amazing Serious generous fun exciting
Business response:
5 Stars for Salesman Chris Seaman and genius Mike, 5stars They have been very helpful and gave me the best service ..I am thankful to Chris Seaman and MICHEAL genius department thank y’all .
"Excellent service, ordered a taxi, treated them with..." Excellent service, ordered a taxi, treated them with delicious coffee, the service was provided quickly. I recommend servicing this service.
Business response:
Thank you for your positive star rating, Troy! Our Service Department at BMW of Austin is always happy to help.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.