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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Mike H. was an excellent salesman, and really walked me through the various X3 builds the dealership offered. I found him to be thorough, patient, and really knowledgeable. The BMW of Austin, and Mike in particular, offer great customer service. I'm glad I drove all the way from Dallas to work with such an amazing dealership!
Business response:
Thank you for your positive feedback! At BMW of Austin, our Sales Team strives to provide knowledgeable and thorough service and support to assist with the car-buying experience to meet your auto-related needs.
Eric Dominguez my representative is excellent. Very well organized and efficient. Service was prompt and loaner vehicle was very convenient. Overall exceptional job.
Business response:
Thank you for your choice in BMW of Austin for your service needs. We're so glad to see you had such an exceptional time.
Very friendly. Fast service. Charles and Ben were so helpful. We were in and out in an hour and a half. Never purchased a vehicle so fast and easy. Great job, gentlemen.
Business response:
BMW of Austin appreciates your kind words and positive rating. We are so glad you had a great experience with us and hope to see you again! Have a great day!
It was easy to make the appointment; my service tech connected with me in a short time, laid out the plan and got me on my way. She stayed in touch over the course and kept me fully informed. Turn-in of the loaner went quick and I was back out in my car in a few minutes. Awesome service and care.
Business response:
Hello, We strive to ensure that we keep our customers updated and informed, so we are happy to know of your experience with our Service Department. Thank you for choosing BMW of Austin and we look forward to working together in the future.
Guys there are so helpful and nice. I recommend this place to get a car.
Business response:
Thank you for taking the time to leave us a great review, Sofiia! It was a pleasure to work with you, and we look forward to your next visit.
Everyone is always friendly and helpful, it seems to be the standard at the dealership. Jose my service advisor delivered everything promised including expected timeline. From purchase to the first year of service all has been as expected.
Business response:
We are pleased to hear you had such a positive experience with us, Cobra! As one of our valued customers, we want to sincerely thank you for your business, and we hope to see you here again down the road!
Speed of purchase transaction, and the staff was very welcoming. John Dickerson was. professional and knowledgable, Brett Swanson did a great job of explaining the many warranty plans and financing. options available and he made good suggestions when he saw us hesitate on a decision.Jason had the job pf. explaining how every thing worked on the just before we drove it of the lot. He was wonderful. He really wanted us to know about everything. He also was very polite.
Business response:
This is wonderful to know, Jeff! Thank you for taking the time to share your quilty car buying experience with us at BMW of Austin. We are pleased to know our Sales Team made such a positive impression on you and were able to help in any way possible. Congratulations on your new vehicle!
Chris B is an excellent Service Advisor and Jordan is an awesome Master Technician ! They listened to a concern of mine regarding my vehicle and they could have definitely taken another route and said they couldn’t duplicate the matter but they gave it another try. They didn’t give up on my issue. Jordan found the problem and my car issue is resolved. I couldn’t be happier! Their integrity and tenacity Is to be commended and recognized. Chris is the only SA i have worked with and he has always resolved my issues. Thank you J... read more
Business response:
Lis, thank you for taking the time to write a positive review! We are glad to hear our Service Team went above and beyond to assist you with the highest level of customer service throughout the process. We truly appreciate your positive feedback, and we are looking forward to taking care of any of your auto needs in the future.
The dealer was very helpful as well as the guy who helped me with all the signing material. Overall they were very helpful in getting the car to be ready. This place was way better than the south austin for sure.
Business response:
Hi there, We are happy to know that you found our Sales Department to be helpful. Enjoy your purchase and we appreciate your business. At BMW of Austin please know that you are always welcome here.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.