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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"We had a seamless experience working with BMW of Austin..." We had a seamless experience working with BMW of Austin despite the fact that we made our purchase without having even visited the dealership. Mike Hanaway was incredibly easy to work with, making the process completely seamless. He was straightforward and honest, friendly and incredibly responsive to our many questions. Once we arrived in Austin Mike warmly welcomed us and had our new BMW ready for us to drive away in. We chose BMW of Austin despite living much cl... read more
Business response:
Thank you for sharing your wonderful review of us here at BMW of Austin. We are so pleased to learn that our Sales Team took amazing care of you. We are happy to learn you purchased a vehicle. We value your business.
"We had a great experience. Our sales person was very nice..." We had a great experience. Our sales person was very nice and attentive. Been buying BMW for many years.
Business response:
Hello Donna, thank you for your kind words. We are pleased to learn of your positive experience with our Sales Team here at BMW of Austin. We look forward to serving you again in the future.
"Great service. Nice people. My service advisor Jose..." Great service. Nice people. My service advisor Jose Fernandez is a superstar!! Give him a raise!!!
Business response:
Hello, thank you for trusting our Service Team here at BMW of Austin to care for your vehicle.
"Charles made the process super simple and showed me..." Charles made the process super simple and showed me plenty of options for everything I wanted and more. Top notch service and will definitely recommend him and the dealership to everyone I know.
Business response:
Hi there, It is great to hear that our Sales Department provided you with a top-notch experience and showed you plenty of options. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing BMW of Austin and don't hesitate to reach out if there is anything else we can do.
"Exelente servicio,un trato execional con el cliente la..." Exelente servicio,un trato execional con el cliente la verdad mi experiencia con este lugar a Sido muy buena siempre me e sentido cómodo y confiado con el servicio, lo recomiendo 100%.
Business response:
Thank you for the excellent review, Yosmani! We are happy to learn our team at BMW of Austin always makes your feel comfortable with the services provided to your vehicle. We truly appreciate your kind recommendations and your business.
"The attending and updates were excellent as well as the..." The attending and updates were excellent as well as the service itself and time benefit
Business response:
Hello, thank you for your kind words. We are happy we could help. We look forward to serving you again in the future here at BMW of Austin.
"Mike Hanaway at BMW Austin is the best. He worked with..." Mike Hanaway at BMW Austin is the best. He worked with me every step of the way and answered every question I had, including putting together products and services from other companies for my new car. He constantly kept me informed, made everything easy, and was a consummate professional.
Business response:
Hello, thank you for taking the time to write a positive review! We are glad to hear Mike was able to help you find a great ride and was able to make your overall experience at our dealership the best. If you ever need help with your new ride, feel free to give us a call at BMW of Austin.
"Friendly and responsive. Most recent work was basic..." Friendly and responsive. Most recent work was basic maintenance but was handled as expected. All good! I like my assigned service rep. I’ve worked with him a couple times now and I’ve been pleased with his knowledge, honesty and efforts to make me, the client, happy with my experience:)
Business response:
Hi there, Your satisfaction means everything to us, so we are pleased that our Service Department could meet your expectations. Thank you for choosing BMW of Austin and know that you are always welcome here.
"EXCELLENT 10 out of 10 . Mike Hanaway did a great job in..." EXCELLENT 10 out of 10 . Mike Hanaway did a great job in explaining and getting the deal done
Business response:
Thank you for sharing your wonderful review of us here at BMW of Austin. We are happy to learn that you had a fantastic experience.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.