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7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"All good, Charles was great. Cost was a bit higher than I..." All good, Charles was great. Cost was a bit higher than I thought it was going to be. But the service was great.
Business response:
Thanks
"Outstanding work and excellent customer service! Great..." Outstanding work and excellent customer service! Great staff very helpful and informative. I will recommend them
Business response:
Thank you! We appreciate your feedback! We want all our customers to feel this way when leaving BMW of Austin! Safe travels.
"Jose Fernandez was very helpful and accommodative. My..." Jose Fernandez was very helpful and accommodative. My appointment was for state inspection, but he is nice to cover the Oil change and Break fluid in the same appointment as well. This dealership does complimentary car wash most of the time.
Business response:
We appreciate your feedback about your service appointment at BMW of Austin. Thank you, Kumar.
"Always the best, most thoughtful, thorough, professional,..." Always the best, most thoughtful, thorough, professional, courteous, timely service in Austin—and in the long run the least expensive, and done right the first time. Luis Penado always takes care of me like family.
Business response:
Hi there, Thank you for your positive review. We are thrilled you have had a professional, timely, and cost effective experiences with our Service Team. We are looking forward to your next visit and waiting to assist you again. Thank you for choosing BMW of Austin.
"Excellent service, communication and support throughout..." Excellent service, communication and support throughout the process of leasing a new vehicle! I can only recommend.
Business response:
Thank you for the positive feedback! We are delighted to know that you had a good leasing experience with us at BMW of Austin, and we appreciate you recommending us!
"Excellent service, knowledgeable service advisor, nice..." Excellent service, knowledgeable service advisor, nice waiting area. The work was done on time. The car was washed.
Business response:
Thank you! We're happy our team provided a great experience for you. We are always more than happy to assist you if anything else comes up. Take care!
"Monte is a very knowledgeable and courteous service..." Monte is a very knowledgeable and courteous service advisor. Austin Infiniti delivers superior service to their customers!
Business response:
Thank you for sharing your experience! It's great to know that you enjoyed your visit!
"Simple, friendly- listen and worked with us to make a..." Simple, friendly- listen and worked with us to make a nice purchase experience. Love the car!
Business response:
Thank you so much for your review! We are glad we could make your car buying experience enjoyable.
"Received great service, barely had time to get seated. I..." Received great service, barely had time to get seated. I will continue to go to this dealership
Business response:
Hi there, We are pleased that our Service Department could get you back on the road in a timely manner. Thank you for choosing BMW of Austin and we look forward to working together in the future.
BMW has a 4.6 star rating with 4,851 reviews.
BMW is open now. It will close at 7:00 p.m.