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BMW
- Automotive
- Austin, TX
About this business
Location details
7011 McNeil Dr, Austin, TX, 78729, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 7:00 p.m. | |
| Tue | 8:30 a.m. to 7:00 p.m. | |
| Wed | 8:30 a.m. to 7:00 p.m. | |
| Thu | 8:30 a.m. to 7:00 p.m. | |
| Fri | 8:30 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
"I saw a used car listed online and contacted the..." I saw a used car listed online and contacted the dealership- all of their representations were truthful and accurate and they were good to deal with. I flew into Austin from San Francisco to see the car, which I ultimately purchased. I doubt I’ll be buying a car in Austin again because of the distance and tax implications, but if I lived there, they’d be the first dealership I’d call.
Business response:
Adam, thank you for taking the time to share your car-buying experience with us! Congratulations on your new ride! We appreciate your feedback and hope to assist you again in the future.
"Great service and professional atmosphere Eric is my..." Great service and professional atmosphere Eric is my service representative who was attentive, sincere and helpful
Business response:
BMW of Austin thanks you for the 5-stars and kind words. We look forward to future visits.
"Chris was very professional, easy to work with and..." Chris was very professional, easy to work with and incredibly knowledgeable. He went the extra mile to help us find exactly what we wanted. Ben in finance was awesome as well. Great explanation around all the offerings and what their benefits were. Great experience.
Business response:
Thank you, Scott. We're happy our team provided you with a great buying experience. We are always more than happy to assist you if anything else comes up. Take care!
"Luis Peinado was exceptional. Checked my service record,..." Luis Peinado was exceptional. Checked my service record, advised service due soon & took care of it
Business response:
Thank you for your exceptional feedback for our Service Team at BMW of Austin!
"Customer service is excellent . Always on time. Very..." Customer service is excellent . Always on time. Very courteous and the place is very clean
Business response:
We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at BMW of Austin.
"They resolved all the services in my car, leaving it so..." They resolved all the services in my car, leaving it so net and clean. I will recommended to Family.
Business response:
Thank you for the positive feedback! We are delighted to know that you had a good experience with our Service Department at BMW of Austin, and we hope that you will continue to choose us as your dealership!
"We brought our BMW in for maintenance and to fix an issue..." We brought our BMW in for maintenance and to fix an issue with the computer. Our Service Advisor Chris Brice was awesome. They even found a nail in a tire and so they replaced the tire as well. We got our car back clean and in perfect working order. I highly recommend this dealership, because of their staff and their great customer service.
Business response:
Thank you for sharing your experience! It's great to know that you enjoyed your visit to BMW of Austin!
"Always get great service, from booking the appointment to..." Always get great service, from booking the appointment to final car wash. I couldn’t be happier.
Business response:
Thank you for taking the time to share your review with us at BMW of Austin. If there's anything further we can do for you, we are happy to help!
"Scott Cuny makes BMW service easy …a key reason why I..." Scott Cuny makes BMW service easy …a key reason why I love driving a BMW.
Business response:
Hi Tyler, We are pleased that our Service Department were able to provide you an easy experience. Thank you for choosing BMW of Austin and please know that you are always welcome here.
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 4,851 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.