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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Customer Service top notch! The customer service was great! I loved having a courtesy vehicle while our car was being worked on. The online appointments are easy! Thanks so much!
Business response:
Erika, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. All the best, David Zamaites, dzamaites@foxmotors.com
Great service Professional and friendly staff. My car was delivered when promised. They kept me inform with everything It’s always nice to have a loaner
Business response:
Raiek, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox BMW of Traverse City's Service Department. Kind regards, David Zamaites, dzamaites@foxmotors.com
brake work 2016 BMW X1 It was very simple to drop off the night before and pickup was easy as well. The repairs were explained and the car had been washed.
Business response:
Thanks for the kudos, Teresa. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. All the best, David Zamaites, dzamaites@foxmotors.com
Great Service I had a flat tire on a Saturday morning and they took me right away. They found a nail and repaired the tire at a very reasonable cost.
Business response:
David, we appreciate your kind words about our service team. Thank you for choosing Fox BMW of Traverse City for your vehicle needs. Please let us know if there is anything else that we can assist you with. Best, David Zamaites, dzamaites@foxmotors.com
You expect the very best. And you get it! The staff, reception, sales and/or service, are most personable, they are knowledgeable, and professional. They make your visit worth your time.
Business response:
Hello Philip and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Take care, David Zamaites, dzamaites@foxmotors.com
Great Service Fast straight forward approach to service. Good communications from Ken in service. The entire team took care of my needs.
Business response:
Chad, we are pleased to hear that you had an excellent experience with Ken and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, David Zamaites, dzamaites@foxmotors.com
Second to no one Easy in easy out. Outstanding service and waiting room. Beautiful show room and very nice people working there! I felt right at home!
Business response:
Patrick, thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Kind regards, David Zamaites, dzamaites@foxmotors.com
Good folks. Good deal, no pressure Chris was helpful, detailed and not pushy. I ordered the car over the internet which was scary but Chris walked me through it and I am very happy.
Business response:
Thanks for your outstanding review, Alexander! I'm very happy to hear that Chris was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Best regards, David Zamaites, dzamaites@foxmotors.com
Great Service. On time, friendly and good service. Had follow up calls on the car situation and the car ws taken good care off.
Business response:
Karl, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.