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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Great Service Everything is done right and on time. Matt and Ken are always courteous and helpful. The valet service is very helpful.
Business response:
Hi Charles, and thanks for the great feedback! We're very happy that Matt and Ken were there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service Love the service department. Matt Doyle always greets you with a big smile and well wishes. He is a primary reason I return to TC Fox BMW
Business response:
Keri, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Sincerely, David Zamaites, dzamaites@foxmotors.com
My BMW Experience Really appreciate loaner vehicle and valet service. My BMW is now 8 years old. I’ll be purchasing another BMW in a couple years because of the great service and reliability.
Business response:
Sharon, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Best regards, David Zamaites, dzamaites@foxmotors.com
service and sales Ken (service) was incredibly helpful. Made sure everything was taken care of properly. I also talked with Nicole in sales very friendly and answered all my questions
Business response:
John, we are pleased to hear that you had an excellent experience with Ken, Nicole, and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Regards, David Zamaites, dzamaites@foxmotors.com
BMW of Traverse City - Warranty Service Everyone I talked to was informative and friendly. The service staff went above and beyond while I waited for my X5 to be serviced. They prepared me for a cross county trip to Texas.
Business response:
Hello Greg, and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our staff and customers are very important to us and we want to be able to provide them with the kind of service they deserve. Come and see us again! Best, David Zamaites, dzamaites@foxmotors.com
wonderful service! The entire service department is extremely helpful; personal, prompt, thorough, pleasant, and professional. They go out of their way to ensure that their clients have a good experience and wish to return.
Business response:
Kathleen, thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service and awesome facility. Very professional very quick service on my BMW 330ci. Loaner vehicle was very nice. Would recommend it to every one for a five star rating. * * * * * Thank you M cooper
Business response:
Mark, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Service Review Staff helpfulness, communication and explanations. Accommodating customer needs. Disappointed they can't find a problem I have reported many times, but only shows up intermittently.
Business response:
Linda, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care, David Zamaites, dzamaites@foxmotors.com
Excellent service and staff Very nice and courteous staff, open and out front about everything and Nicole went out of her way to take care of all my needs. Everything was taken care of very efficiently
Business response:
Thank you for writing about your visit with us, Kurt! I am happy to hear that Nicole was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Best, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is closed now. It will open tomorrow at 9:00 a.m.