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BMW
- Automotive
- Traverse City, MI
About this business
Location details
2801 N US Highway 31 S, Traverse City, MI, 49684, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 3:00 p.m. | |
| Sun | Closed |
Service on time Friendly people and loner car is available. Also tho work is completed on time. My car was washed and waiting for me.
Business response:
Don, we are glad to hear you enjoyed your recent visit to our service department. At Fox BMW of Traverse City we believe clean cars make happy customers and are pleased to hear you appreciated your free car wash! We look forward to working with you again soon! Take care, David Zamaites, dzamaites@foxmotors.com
GREAT STAFF The staff, both sales and service, is GREAT! They are personable, they are understanding of your needs and/or concerns, they are knowledgeable, and they are professional. They will give you their BEST!
Business response:
We really appreciate your feedback, Philip. We love hearing from our customers and thank you for choosing us for your automotive needs. We hope that if you ever require automotive assistance in the future, you won’t hesitate to reach out to us. Regards, David Zamaites, dzamaites@foxmotors.com
the best BMW service center Matt Doyle was above and beyond all I could ask for. His expert knowledge is unparalleled. His advice is always right and complete...just perfect time and time again. His professionalism is impeccable. And he always listens patiently and carefully and responds sensibly. His explanations are always accurate and complete. He is the most reliable person in my almost 30 years of BMW experience in 4 states (MI, VA, MD, and CA).
Business response:
Thank you for taking the time to leave Fox BMW of Traverse City such a great review! We appreciate every hard-working member of our service team, and we are thrilled to know Matt went above and beyond to identify and fix the problem with your vehicle. If you have any additional comments and/or questions, please feel free to contact us directly! Best, David Zamaites, dzamaites@foxmotors.com
Top of line car and service punctual - conscientious - good customer interaction - truthful in estimates of time and money. Appreciate reminder texts and loaner car.
Business response:
Cheryl, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Fox BMW of Traverse City's Service Department. Kind regards, David Zamaites, dzamaites@foxmotors.com
great services, clean facilities helpful staff. fast friendly attention from the time i drop my vehicle off to the time i check out.shuttle driver very courteous and prompt to take you wherever you need and able to pick you up whenever you need a ride.
Business response:
Donald, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Friendly service Very helpful and accommodating while trying to coordinate our purchase while out of town. Great communication on progress of vehicle being ready on our return.
Business response:
Claudia, thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Kind regards, David Zamaites, dzamaites@foxmotors.com
Great service Friendly knowledgable staff Matt and Ken in the service department are always helpful. Service hours are good and the valet service was the deciding factor in buying
Business response:
Thank you so much for the nice review, Charles! We really appreciate this feedback and I'll be certain to share your compliments with Matt, Ken, and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Thanks again, David Zamaites, dzamaites@foxmotors.com
Great staff and great service As always the staff was professional and addressed both the standard service needs and issues I raised that required attention. Work was done as promised, the loaner vehicle was provided, and there were no surprises :)
Business response:
Kenneth, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care, David Zamaites, dzamaites@foxmotors.com
Excellent service staff!! The entire service staff is very attentive and always makes sure I'm taken care of and answers all of my questions.
Business response:
Kenneth, we appreciate your amazing review and are glad to hear that you enjoyed the service you received from us. We will certainly share your feedback with our entire team, and encourage you to contact us or stop by for a visit again if you need any further assistance. Regards, David Zamaites, dzamaites@foxmotors.com
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 732 reviews.
When is BMW open?
BMW is closed now. It will open on Monday at 9:00 a.m.