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BMW
- Automotive
- Tucson, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
Previous experience buying a preowned 750LI was very positive - fair trade in value and pleasant experience. Decided to check out a new BMW X5 diesel - went for a test drive and decide we liked it. Salesman found one with the options and colors we liked and took our trade in for an evaluation. The value given for our trade in we felt was a bit low - when this was mentioned the salesman stated that if you factored in the 6.1% sales tax then they we giving us the near the value we thought should have been offered. We don't bel... read more
Went to dealership as they had a product i was looking for (wheel wax). pulled up in my z3 coupe, no one greeted me. (lot was empty). walked in and was asked "can i help you?" asked where service was and he said "in the back" . wth, could have at least showed me with an empty show room also. went to the parts counter, patiently waited. was told "someone is ahead of you". when my turn came i was asked "what do you want?" at this point i am getting livid. even checking out was different. they acted as if no one ever paid cash ... read more
We required a 60,000 mile check up. While in Texas, we also were told by BMW AUTOBAHN in Fort Worth Texas that the passenger restraint failure in our car was not covered by any warrantee and that it would cost $1,400. While at BMW of Tuscan, our service Rep. named Hope researched the restraint issue and found that it was covered by BMW warrantee, she contacted Ft Worth Autobahn ( who by the way did not retain history of an oil leak or restraint issue in our electronic file), was transferred numerous times while trying to get... read more
I don't like the whole process of buying new vehicles--something to do with pushy salesmen and the whole "take the price back to the manager" thing. In the end, I wasn't given the discounts I was promised, the saleman and manager tried to make me sign the paperwork without reading it. (They hadn't notated the deposit I made.) I did get the vehicle I wanted but for $2000 more than was originally agreed upon. I was just happy to finally leave with my new vehicle and not face them again. We'll see what happens when I have to go... read more
The first time I visited this dealership (Nov 2012) I could not get any assistance. There did not seem to be any other customers at the time, but apparently all of the sales people were busy. The second visit (Dec 2012), a salesman was available, but was super high pressured, and kept attempting to sell me on the superiority of BMW over Mercedes Benz. The whole experience was unpleasant, and lost BMW a 5 series sale. I am very happy with my Mercedes Benz E550. I more than likely will not consider a BMW again.
Took the car in for 3 minor issues. None were resolved. First I was neglected then treated rudely. Can only hope next time is better. The new service manager did finally intervene, and did prove to be helpful - but that was more than 4 hours after I had arrived. Should have taken no more than an hour at most. Close to the worst service department visit I have had anywhere, anytime.
I have wasted so much time and money going to this place. I feel like an idiot. The staff is ridiculously rude and they nearly destroyed my car giving it an oil change ($123.00!) Anyone who gets their car serviced there after they read this deserves what they get.
Horrible, this dealer ship BMW Tucson ONLY cares about the SALE. Don't even know you after that. Better off buying a Mercedes, I have Purchased a BMW for the last fifteen years. NO more. Next time it's a Mercedes or AUDI.
So my car BMW x5 was sent by a collision center to Tucson BMW to be inspected for computer problems after a minor accident , I received a call after 2 days from Chelsea who claimed it is all water damage and it is not covered by warranty and insisted it is not covered by Insurance and It will cost me $2300. when I said no water was spilled and what other explanation you have , she simply was ignorant about the car and on the phone she is yelling at the mechanics to answer my questions, so no one knows ,then she got upset and... read more
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.