This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Tucson, AZ
About this business
The BMW Group company profile. The special fascination of the BMW Group not only lies in its products and technology, but also in the company’s history, written by inventors, pioneers and brilliant designers. Today, the BMW Group, with its 31 production and assembly facilities in 14 countries as well as a global sales network, is the world’s leading manufacturer of premium automobiles and motorcycles, and provider of premium financial and mobility services.
Location details
855 W. Wetmore Rd., Tucson, AZ, 85705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 11:00 a.m. to 5:00 p.m. |
"Kayla was courteous and professional. This review should..." Kayla was courteous and professional. This review should not reflect negatively on her in any way. HOWEVER, the service technician who performed the multi point inspection put my family in danger and this is unacceptable. Today, 3 days after my appointment, while driving I received a warning that my engine was overheating. When I got home I opened the hood to see that the cap of the coolant tank was missing and it was rattling around the engine compartment. The co... read more
"Took my car for Service and repair. They charged me $275..." Took my car for Service and repair. They charged me $275 to fix an issue with steering wheel. I had to come back 2nd time because issue was not fixed. Second time they tried and they could't fix the issue. They said I had to replace the whole steering wheel ($3500.00). I did not get my money back and my car still not fixed. You figured since this is the BMW dealership they know what to fix and what to do... Both times my car was there I had to call the Service Adv... read more
"Took my car in for repair to only have to come back for a..." Took my car in for repair to only have to come back for a third time. I’m not happy with the repairs or service
"I had this dealership do a recall repair, they did the..." I had this dealership do a recall repair, they did the repair for the AC Harness. A month later I have no AC power, and no AC. I’ve been trying to set a appointment, today for almost 3 hours, and I can’t get a return call for service.
"They are quick to take your money but slow to deliver the..." They are quick to take your money but slow to deliver the vehicle. Very disappointed in the service provided by BMW of Tucson for a $45,000 vehicle.
"They took my car in on time and returned it on time and..." They took my car in on time and returned it on time and let me know the exact procedures that were due to be serviced
"Service manager was unable to supply the tire I needed..." Service manager was unable to supply the tire I needed that the price quoted the tire that they ultimately found for my car was a more expensive tire and I was forced to purchase a tire!!!!!
"Making reservation for 10,000 mile inspection and oil..." Making reservation for 10,000 mile inspection and oil change at the dealer rather than calling the indicated phone numbers did not get the maintenance-to-be info to BMW. As a result, got multiple emails and a phone call from BMW. Cause of multiple confusion on my part. (Did make a phone call to an indicated number. Hung up after 'Someone coming right up' response went nowhere after waiting about 3 min.
"Actually, I had to ask status multiple times on my car..." Actually, I had to ask status multiple times on my car after 2 hours. Once they said my car was ready waited another 30 minutes .ugh!
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.6 star rating with 1,522 reviews.
When is BMW open?
BMW is closed now. It will open at 8:30 a.m.