This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent staff. Great service and staff. Vechicle was completed when stated went over all the service they completed and other comer s.
Business response:
Thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service! Made availability without having an appointment. Excellent customer service to get me in for service at the last minute. Great facilities to relax in while I waited.
Business response:
We appreciate your marvelous feedback, Shawn. It is our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service Good reception service, Adviser was knowledgeable, timely services, detailed feedback and follow-up calling. Convenient customer pick-up and drop service. Nice explanation of service details and suggestions
Business response:
Raj, we appreciate your wonderful comments about the entire service team. We will be sure to pass along your kind words to them. If there is anything else that we can do for you, please feel free to contact us or stop in any time. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service, courteous staff The time the staff took to explain things to me and review the details of my car. Also, the text messages that I received keeping me informed throughout the day.
Business response:
Francine, we appreciate you for letting others know about your experience at Checkered Flag BMW. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great customer service Once again Ms. Ashley has out done herself. I missed 2 of my appts but she was still able to service car.
Business response:
Thanks so much for the excellent review, Shirley! Ms. Ashley is definitely a key component of our team, and she will be very happy to hear about your experience. Please come back to see us if you need anything at all. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service and team This was a superior experience . The team was ready when we arrived and the vehicle was prepared. We were out the door in under 1 and a half hours!!
Business response:
Thank you for leaving us this review, Tyler! I am not surprised that our service team was able to give you a positive and expeditious experience. Until we work with you again, happy driving! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
My service experience eagar to help, listens to the customer and attempts to accommodate their needs while staying with in the bounds of the warranty. Provided a wash and state inspection to boot.
Business response:
Michael, we appreciate your wonderful comments about the entire service team. We will share your comments with them, and we look forward to working with you again down the road. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
The best dealership in Tidewater Top notch: fast, professional, friendly, informative. No waiting around. Questions are answered in detail by the Service Manager, David The buying process was easy.
Business response:
Tracy, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It's quite an accomplishment to hear that David provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
checkered Flag BMW Joe is always polite and attentive to my questions. No matter why I bring in the car the problem is fixed quickly and the car always looks better than when I brought it in! Thank you also to Terrance Blake for looking into the 2017 model for me.
Business response:
Ginny, we appreciate you working with our service department to keep your car in tip-top shape. We'll pass the kind words along to Joe and the rest of the team. Please don't hesitate to call if we can help with anything at all. Take care until we see you next time. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.