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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Sevice When I arrived I was greeted very professionally professional service and was directed to my service advisor. My service advisor was very friendly and professional. He indicated that the service that I required would take approximately an hour and a half and it was done and I are in half.
Business response:
John, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Good purchase experience Deal accomplished in 2 visits, less than 4 hours. This was a good use of my time making for a great experience.
Business response:
Hi Sheryl, thank you so much for this amazing review! I am glad to have been able to help you get into a new vehicle and offer a great experience! We look forward to helping you again in the future. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Outstanding service The contact and up to date status of the car, also Mike was very helpful with getting the warranty work done.
Business response:
Keith, we are truly grateful for this awesome review! I am thrilled that Mike was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. If there's any other automotive need we can assist you with, please don't hesitate to let us know. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent Service As usual Jason took care of the problem after I had my car towed in to the dealership. He kept me up to date and took care of the problem promptly. He is an asset to your dealership.
Business response:
Jeffrey, thank you for the awesome feedback! You're right, Jason is a great asset to our dealership and we appreciate all he does for us! We're very happy to hear that he was always there to provide you with excellent service. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service. Timely updates. Job was done correctly the first time. The work took a little longer than anticipated but it did not matter because I had a loner vehicle. The service rep did a very good job of keeping me updated.
Business response:
Michael, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Quality place polite, staff was very helpful and took care of my needs when I just dropped off car without appointment when engine check engine light came on.
Business response:
Hi Joseph, thank you for your outstanding rating of our service department. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thank you for taking the time to write the review. It really matters to our dealership! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
BMW Service, Virginia Beach Ashley Hunt is so helpful. She helped me pair my IPOD with the car. I know how to pair devices, but I had tried a couple times with no success.
Business response:
Hi Richard and thank you for this great review! I'm excited to hear that Ashley took care of you! She is a great asset and we appreciate all she does. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Customer Service Mike was very friendly and explained everything. The technicians were also courteous! I was truly happy there was no charge for the loaner vehicle.
Business response:
Derrick, thank you for this great review! I can't tell you enough how much we appreciate Mike and the rest of our service team. They do a fantastic job and we are very happy that they were there to take care of you! If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service Jason always works me in first thing in the morning for my service. This is important to me since I live in the middle between CF and my work place. The early appointment allows me to not have to back track. Jason is always concerned and checks any issue I have.
Business response:
Thank you for the awesome feedback, John! I am thrilled that Jason was able to take care of you. We're very happy to hear that he was always there to provide you with excellent service. Thank you for your loyalty and business. We will be there for you for many years to come. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.