This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great staff A knowledgeable and professional staff that are friendly but why are you making me have comments of at least 20 words?
Business response:
Thank you for the kind words and star rating, Abby. I am glad that you had a fantastic experience here at Checkered Flag BMW. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service The great service always provided by Dan Lilly.The shop always does quality work in a timely manner and washes the car after completing the work.
Business response:
John, thank you for this great review! We can't tell you enough how much we appreciate Dan and our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you for continually choosing Checkered Flag BMW for your vehicle needs. Have a great day! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Always Great Service Joe Hawthorne is always so pleasant to speak with, he always ensures that everything will be taken care of. I will always be a customer.
Business response:
Hi Ronald and thank you for the great feedback! We're very happy that Joe was there to give you the customer service we know you deserve! We thank you for the opportunity to not only earn your business, but more importantly, your trust! Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service. Friendly staff Friendly service, and kept me informed step by step of the process. The service manager, Mike was very informative and knowledgeable. Offered a complimentary loaner car
Business response:
Thank you for this great review, Jeff! We can't tell you enough how much we appreciate Mike and our service team. They do a fantastic job and we are very happy that they were there to take care of you! We are driven to offer great customer care and we strive to provide the best service experience. It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Lisa Guirand Fell in love with the friendly and professional serice of Lisa.
Business response:
Freddy, thank you so much for your kind words about our dealership and Lisa! We are very pleased to hear about your positive experience and you are welcome back anytime! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Tale of Two Dealerships great service. great patience . . took the time to explain all that was going on. good coffee. underpromised and over delivered. can't say enough good about my Mini Service team.
Business response:
Thank you for your outstanding rating of our service department, Charles. We appreciate the opportunity to service your vehicle needs and look forward to doing so in the future. Thank you for taking the time to write the review. It really matters to our dealership! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
GREAT SERVCE Personality/competence of Jason. Nice touch having my name showing on the TV screen as I drove in for my appointment-shows dealership is efficient. Easy loaner car process
Business response:
Robert, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Wonderful Service Department Great service conducted in a time efficient manner by Dan Lilley. I dropped off my car and picked up a loaner in minutes.
Business response:
Ercelle, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. If you have any questions about the work that was done please feel free to contact us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great customer Service They get you in and out when waiting on vehicle to be serviced. Clean facility and great customer service. Keep up the good work!
Business response:
Thank you for visiting our service department and for leaving the kind words, Kai. We plan to continue giving great customer service and a comfortable place for all our guests during their stay at our dealership. Please feel free to visit us again if you have any further needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 8:00 p.m.