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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
BMW Genius Very knowledgeable and professional staff who were able to answer all of my questions and any issues I had with my car.
Business response:
Hi, Harry and thank you for your kind words. We are very happy to hear that our staff was so attentive during your visit to our dealership and that he gave you some insight on your issue! You learn something new everyday! Thank you again and we look forward to working with you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Fast and friendly Fast and friendly service. Itemized repairs. The waiting area provided good coffee and wifi. Every aspect of the Service was smooth.
Business response:
David, thank you for sharing this great feedback with us. We feel our service department is what makes Checkered Flag BMW special. Reviews like yours help us to make sure that we're meeting the needs of our customers, and we're glad to hear that you were pleased with your visit. We look forward to seeing you for your next service appointment! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Customer support Adam is an excellent service manager, he will be my representative from now on. My recall went smoothly and delivered back to me on time
Business response:
Jemison, thank you for the awesome feedback. You're right! Adam is an excellent service advisor, and we appreciate all he does for us! We're very happy to hear that he was there to provide you with great service. We thank you again, and be sure to like our page to catch the latest service specials! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Fast and great service We chose to wait for our annual service. The Mini was taken immediately. The appointment lasted only 35 minutes when it was estimated to take 45 to 60 minutes. I am pleased with the staff and have had no problems.
Business response:
Barbara, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
The complete experience was first class It was all perfect...from driving in, meeting with the service advisor, picking the loaner car, to driving out...all smooth and seamless...thanks
Business response:
Hello, James and thank you for your feedback. We're very happy to hear that your experience was nothing short of exceptional. Our customers are very important to us, and we want to be able to provide them with the kind of service they deserve. Come and see us again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Friendly, helpful staff Very friendly and quick service. Helped me get the car I wanted and even stayed after closing to ensure I took it home that day. Highly recommend Checkered Flag Mini!
Business response:
Jodie, thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Friendly, Professional staff. Nice facility. Friendly, smiling staff. Washing the car was a bonus. Has been many years since I've been in the dealership. Came in for a factory recall notice. Was treated like a customer and not hurded through like cattle.
Business response:
Kevin, thank you for leaving us your review. We are happy to hear that you were pleased with the service you received from Checkered Flag BMW. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Very Professional service. Staff was very helpful and was fully committed to solving any issues the car had. Thank you
Business response:
Philip, thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Outstanding service Frank, Daniel, and Sean, were very professional and extremely helpful in the installation of the Camden mission control on two of my coopers.
Business response:
Alfred, thank you for writing this amazing review of our dealership. We strive to provide all of our patrons with 100% customer satisfaction and it's a pleasure to hear that Frank, Daniel and Sean did just that. Don't hesitate to call or stop in if you should have any additional questions or concerns. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.