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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Service Very smooth process in place for service appointments. Greeted by staff upon arrival, they even know who I am and address me by name. The Service Advisor is very personable, knowledgeable and has great communication skills.
Business response:
Michael, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Please come visit us if you need anything else, be it service or sales. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent dealership in all aspects. Friendly, work efficiently done and satisfactorily so. Service advisor very helpful. Also I was seen for a problem without an appointment and the problem was taken care of.
Business response:
Hi, Robert and thanks for your kind words! We are thrilled that our team has taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
returning customer Friendly staff, but especially appreciate personal attention from my service writer, assistant service manager, Jason Stamer. Very aware of and knowledgeable about my vehicle whenever I call with a concern and/or arrive at dealership for service. Have been satisfied with the service provided to my vehicle by your service technicians.
Business response:
Hi, Frederic and thanks for your kind words! We appreciate Jason as well as the rest of our staff, and we are thrilled that they have taken care of you and accommodated your needs. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Thank you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service very professional staff. I liked the question ... do you have any other concerns about your car ? I have called on several occasions with questions and always received a response
Business response:
Thank you for sharing your experience with us, Vernon! Our team works incredibly hard to exemplify the Checkered Flag BMW commitment to customer care. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Easy to plan service Drop off was so easy. I did after hours pickup which was real convenient. The work was done, car washed.
Business response:
We appreciate you for letting others know about your service experience at Checkered Flag BMW, Vidner. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Adam Jensen and the service team makes your service easy. His professionalism is top notch and he is very knowledgeable about all models. Dealer staff is very friendly and goes above and beyond to make you comfortable.
Business response:
Thank you so much for your excellent input, Adron! We're glad to hear that you felt Adam and the rest of the team went above and beyond to help out with your vehicle needs. We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Sales My Salesman was very nice and knowledgeable, everyone was nice and the place was very clean. My mom loves the car we got, she got all the options she wanted in her brand new X3.
Business response:
Michael, thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that your vehicle purchase experience with our staff was so positive. We always do our best to make sure all of our customers leave with the right vehicle, and we're glad that you're mom is enjoying her new X3. We look forward to seeing you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Fantastic Service Family friendly atmosphere. Advisor is knowledgeable and professional. Accesses the problems and determines best solutions. Provides timely updates and progress.
Business response:
Jeffrey, thank you for your wonderful comments for the entire service team. We appreciate it. We'll be sure to thank all of them and share your kind words. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service at Checkerd Flag BMW Everything from dropping off car to picking it up.They were ready for me as soon as I pulled in. Great customer service.
Business response:
Thank you so much for taking the time to write such great feedback, Gerald. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that our team was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.