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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Friendly staff, Quick service Easy drop off and friendly staff. Quick turn around. Coffee is always on and facility is immaculate. Only Mini dealer in town.
Business response:
We appreciate your marvelous feedback, Mark. It is our commitment to ensuring quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs! Thanks again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Love the attention to detail - Love the communication. Great overall experience every time xxxx xxxx xx xxxxxx xxx xxx xxx xxxx
Business response:
Thank you, Anna! Service is always our top priority, but the attention to detail is very important as well. Thanks for choosing Checkered Flag BMW! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Outstanding Service My service advisor, Dan Lilly is outstanding. I live 100 miles from Checkered Flag and Dan always works to set up appointments and arranges for loaner vehicles to make my service appointments as easy as possible for me.
Business response:
Thank you for writing about your visit with us! I am happy to hear that Dan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call me with any questions or concerns. Be sure to check out our page -- we offer exclusive specials for our likers. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Amazing service! Fast, Friendly and efficient service appointment. I really appreciate the individual attention given by this dealership. I never feel like a number.
Business response:
Michael, thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be ecstatic to hear that you left Checkered Flag BMW satisfied. I am very appreciative of your 5-star review and recommendation. If there is anything more we can do for you, please feel free to come back and see us anytime! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent Customer Service Service advisor, Adam, was personable, and addressed me right away (as opposed to taking care of other business before acknowledging me)
Business response:
Hi, David and thank you for this great review! I'm excited to hear that Adam took care of you! He is a great asset, and we appreciate all he does. Thank you again, and be sure to like our page to catch all the latest specials! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Was able to schedule appointment online and rep followed up with a call to ensure I was getting what I needed.
Business response:
Thank you for the kind words, Johnnie. We're completely committed to providing top quality service and I'm thrilled to hear that your experience reflected this dedication. I appreciate the time it took for you to give us this feedback. At Checkered Flag BMW, we value our customers and we look forward to seeing you down the road. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Dan Lilly excellent service Dan Lilly was extremely helpful in working in all the repairs we needed on our X5 within a short timeframe so we could pick up the car and get back to the D.C. Area where we live. We value the Service at checkered flag and drive four hours to get and enjoy your excellent service.
Business response:
Christopher, thank you for the wonderful review and for traveling to Checkered Flag BMW from quite a distance to do your business. We will continue to offer the best service experience to each and every customer we come in contact with. I will pass the kind words along to Dan, and come back to see us if you need anything at all. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service at Checkered Flag Everything was perfect. Really felt pampered. Free loaner, great waiting room, car returned on time. My service adviser, Ashley Hunt was great. Thank you.
Business response:
David, thank you for sharing this great feedback with us. We feel our service department is what makes Checkered Flag BMW special. Reviews like yours help us to make sure that we're meeting the needs of our customers and I'm glad to hear that you were pleased with your visit. I will pass the kind words along to Ashley. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
First oil change My car was ready and washed at the time Jason promised my car will be ready. I didn't have to make any adjustment in my work schedule. The estimated time provided when my car will be ready was on point.
Business response:
Vera, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. And if you haven't already, follow us on our page for access to exclusive content! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.