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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Very trustworthy Very professional, to the point, quick, and most importantly, there is a high sense of trustworthiness. That's rare when it comes to cars.
Business response:
Thanks so much for the wonderful compliments, Joshua!! We couldn't be more pleased to hear ourselves described as professional. We hope to see you again whether for routine service or another purchase. Thanks again!! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellence in care care and people care My experience was both thorough and personal. In essence I experienced great care of my vehicle and respectful and thoughtful interaction with all personnel
Business response:
Thank you for leaving us your positive review, Cathy! We are pleased to hear that you were satisfied with the thorough and personalized service you received from our team. If there is anything more that we can do, please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellence Service My service advisor is the best and he is such a genuine and caring person. Very knowledgeable too. He is first class all the way !!!
Business response:
Tamara, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag BMW team, and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
GREAT SERVICE -CHECKERED FLAG BMW great customer service. Friendly and very courteous staff. Very satisfied with the overall experience and will definitely recommend to friends and family.
Business response:
Alfredo, thank you for leaving us your review. We are excited to hear that you were satisfied with your experience at Checkered Flag BMW. If there is anything more that we can do please come back and see us again. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Fast scheduling to fix flat tire Arrived on time for appointment, met by service personnel. Car taken back to service area. Waited in comfortable area. Car returned with repair done and car washed
Business response:
Thanks for giving us the opportunity to service your car, Robert. I am happy to hear that everything went well for you. I will pass your feedback along to our service team. Drive safely. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Friendly customer service and the repairs are done efficiently. My service representative explains everything that is going to happen and give very good advice.
Business response:
Hi, Luther, and thanks for your kind words! We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Service center is clean and user friendly.Take more time when cleaning vehicles before returning to customer, other than that every thing else is great.
Business response:
Thank you for taking the time to write this wonderful review of our service department, Alicia! We appreciate it. We look forward to seeing you for your next service appointment! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Ashley Hunt is a phenomenal Service Rep! Our service representative, Ashley Hunt, is phenomenal. She's always professional, friendly and attentive to our needs. She goes beyond the call of duty to ensure that our car is properly diagnosed and serviced by the technicians. It's rare to find a service rep like Ashley that's honest and cares so genuinely about getting the job done right the first time. ,Our service representative, Ashley Hunt, is phenomenal. She's always professional, friendly and attentive to our needs. She goe... read more
Business response:
Thank you so much for your excellent input, Terry! We're glad to hear that you felt Ashley went above and beyond to help out with your vehicle needs. We're proud of our service technicians and hope to pass along your great experience to all of our customers. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Social Worker Service Coordinator was very thoughtful and helpful, he made sure I received the top quality service at a affordable rate.
Business response:
Lachelle, we sincerely appreciate your feedback. Each employee is a valued member of the Checkered Flag BMWteam, and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.