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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Excellent service department: Mike Lawson is great The customer service was excellent. Mike Lawson in the service department is extremely helpful and courteous. This is the second car I purchased from Checkered Flag, and I will continue to use them in the future. They really take great care of the customer.
Business response:
Terry, thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it's a pleasure to hear we've succeeded. If you ever have additional questions or need a service, we are more than happy to lend a hand. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Daniel is awesome. Daniel deserves a beautiful Christmas bonus for the way he took care of my check engine light. I am So please with how I was taken care of. The first thing he said when I told him my car was broken is "We can take of that!" What a great thing to hear.
Business response:
Thank you for the glowing review, Jonathan! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent Service. Great Complimentary Coffee. My visit was for regular engine oil change. I arrived at my scheduled time and by the time I finished my coffee and watched the morning news, my car was ready. Great timing!
Business response:
Thanks so much for the nice review, Arlene! We really appreciate this feedback and I'll be certain to share your compliments to the rest of the staff. We pride ourselves on offering high quality customer service, and we're glad we were able to take care of you. It was our pleasure. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
car repair Clear communications. On-time service. Jason did a great job of coordinating with insurance for covered repairs. Would recommend to my friends.
Business response:
Thank you for taking the time to write about your experience with us, Wendell! We work very hard to provide each of our customers with a positive experience. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Dr. Darwyn Dearing I purchased my new 7 series yesterday and I love it. But I love even more the way that Jimmy and Scott bent over backwards to get me the "Greatest Deal" and "Greatest buying Experience" I have ever had. They went above and beyond to ensure that i was personally taken care of like Family. There "attention to detail, coupled with their over the top ready to work attitudes were only surpassed by their professionalism, knowledge and "art of the buying experience". Its a wonderful feeling to know that Mr. Ander... read more
Business response:
Darwyn, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
great service timely information Adam was extremely helpful and willing to inform me about the status of my car. After servicing, it was washed and A could not have been more pleased with the service I received. vacuumed.
Business response:
We appreciate you for letting others know about your experience at our dealership, Bob. We will share your feedback with Adam. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Advisor Adam was extremely helpful and went above and beyond. He made sure that he explained my issue and assisted with a recall issue. Also, my repair was completed at the timeframe provided.
Business response:
Thank you for your review, Amma. We're glad to know that Adam was able to provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
great service Prompt service in correcting issues of repair . I was kept informed through the process. Excellent pickup and delivery (valet service) for out of state customer.
Business response:
We cannot thank you enough for your wonderful review of your experience with us, Janice! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Taking Care of the Customer Ashley ensured that all problems were taken care of. She also showed me how to fix the navigation computer display.
Business response:
Thank you so much for your feedback, Richard. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with Ashley. Please let us know if we can ever help you in the future. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.