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BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Wonderful customer service The sales staff was very friendly and was able to answer all the questions that we had. They were able to keep us in our budget as well. Stephanie was a pleasure to work with and she helped alleviate some of my fears. She also did her very best to get us in and out of there as fast as possible and it was appreciated!
Business response:
Stacey, thank you for taking the time to assign our dealership with such an excellent star rating. It helps us to know that we are meeting the needs of our customers. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service with a personal touch. The personal touch you give to each client. The coffee/espresso bar. With each visit, my car is cleaner, inside and out.
Business response:
Your great feedback truly made our day, Randolph. We work incredibly hard to exemplify our commitment to customer care and I am glad that our team was able to show you what we strive to deliver. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Virginia Beach Mini Easy and fast. Great customer service. Anastajsa was a very good salesperson who didn't pressure me and made me feel confident in my selection!
Business response:
Tammy, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don't hesitate to contact me or visit us if you need anything else. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service My sales person Michael Gilmore was the best. He made me feel comtable though out the whole process. I saw the car online first, than they put me with a sales person. The process overall was easy.
Business response:
Thanks so much for your feedback, Zina . Michael and the rest of the team appreciate building customer relationships and we truly value your business. We look forward to working with you again. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Checkered Flag BMW - great service! Ashley Hunt was extremely helpful and knowledgeable. She took the time to explain the inspection results and proposed repairs in detail. She even took the time to follow up a few days later to ensure my satisfaction. Thanks to her, my BMW 428i drives like new and I really enjoy driving again.
Business response:
Thank you for taking the time to write this review, William . We are pleased to hear that Ashley was extremely helpful and was able to provide you with an efficient and overall positive experience. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service and loaner car , answered questions Quick and efficient, knowledgeable about system idiosyncrasies. I received a loaner car offer with out asking and the car was ready and cleaned when I picked it up
Business response:
Thank you for your wonderful feedback, Thomas. i am glad we were able to provide you with a quick and positive service. Feel free to let us know if you have any other concerns or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Good customer service Frank was very helpful. Work done in a timely manner. And i should be able to do this in as many or in as few words as I choose.
Business response:
Melanie, thank you for taking the time to write this wonderful review! Frank and the rest of the team works very hard to ensure each of our customers 100% satisfied with the their experience. We look forward to working with you again; be sure to take advantage of our exclusive specials by visiting us on Facebook. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Service Excellence! The staff at Checkered Flag BMW is always friendly and courteous. My Service Advisor keeps me up-to-date on all maintenance and service issues and readily addresses all questions and concerns I might have regarding my vehicle. I always drive away confident that my maintenance and service needs were expertly met. Checkered Flag BMW makes owning a BMW stress-free and a joy to drive!
Business response:
Thank you very much for this excellent star-rating and review, Eric! I am pleased to hear that you had a phenomenal experience with all of us here at Checkered Flag BMW. Please feel free to call us at any time. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Customer Service Ashley was just the best,kept me informed of all that was going on with my car.Got me a loaner at Toyota:
Business response:
We cannot thank you enough for your wonderful review of your experience with us, Joyce! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is open now. It will close at 7:00 p.m.