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BMW

4.9

About this business

Location details

5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 7:00 p.m.
Sun12:00 p.m. to 6:00 p.m.
4.95,557 reviews
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Tyran's profile image
Tyran 
10 years ago

Great customer service Every one was willing to wait on and assist me (5star treatment) upon arrival to appt. Appreciated the friendly welcome and willingness to service my vehicle 

Yoel's profile image
Yoel 
10 years ago

Great Service Staff always attentive. They were able to accommodate a tire install even though there was no appointments available on that day. 

Kandace's profile image
Kandace 
10 years ago

Excellent Service I would definitely recommend the service department at Checkered Flag. The service advisors that I have dealt with have all been exceptional, Dan, Mike and most recently, Joseph. The young lady in the loaner department is also great and always provides excellent customer service. 

Jay's profile image
Jay 
10 years ago

Good Experience Courteous staff, speedy work. Went in for inspection only and after Frank suggested an oil change and my inquiry about an issue with my rims he investigated price and I went ahead and agreed to getting it fixed. I was happy they could accommodate the last 2 jobs right then and there. Thanks!! 

Business response:

Thank you for your review, Jay. We're glad to have Frank on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

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Mcarthur 
10 years ago

McArthur Britt, Sr Your sales Staff was very professional, and didn't take up a lot of my value times. My salesman Mr. Gilmore was the greatest and know his job well. Keep up the good work Mr. Gilmore. 

Business response:

We are truly grateful for this awesome review! We are thrilled that Mr. Glimore was able to take care of you. He is a great asset to our team and we appreciate him providing you with the service that you deserve. Thank you again and we look forward to the opportunity to service you in the future. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

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James 
10 years ago

Quick, professional service quick professional service Very friendly atmosphere Repair issue resolved quickly and efficiently I was very happy with my experience at Checkered Flag BMW Va Beach VA 

Business response:

James, thank you for reviewing your service experience! We aim to provide time-efficient, professional and exceptional service for our guests and we are proud that this was received during your time spent with us. We're glad to hear our team was friendly during your visit. Thank you again and we look forward to working with you again in the future! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Pedro's profile image
Pedro 
10 years ago

Clean Liked how we were greeted immediately and taken to a sales men. Refreshments were offered multiple times. Salesman was knowledgable on vehicles. 

Business response:

Pedro, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers is 100% satisfied with the sales experience. We look forward to working with you again! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Mekessia's profile image
Mekessia 
10 years ago

Great dealership with excellent customer service! Lucius Sessoms did an exceptional job displaying Chekered Flag BMW's core values. He provided excellent customer service and was very knowledgable. I highly recommend him to any friends or family interested in purchasing a new vehicle. 

Business response:

Mekessia, thank you so much for taking the time to write such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Lucius was able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Dean's profile image
Dean 
10 years ago

Awesome staff Friendliness of staff rocked! I really liked everyone. They were very helpful. I think the va beach yes are pretty awesome. 

Business response:

Thank you so much for taking the time to share your feedback with us, Dean. Our team is dedicated to provide a welcoming service experience to each and every customer that enters our dealership. We're glad to hear our team was very helpful during your visit. Please contact us if you have any concerns about your car. We look forward to seeing you soon! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210 

Frequently asked questions about BMW

How is BMW rated?

BMW has a 4.9 star rating with 5,557 reviews. 

When is BMW open?

BMW is closed now. It will open at 9:00 a.m.