This profile has been claimed by the business owner or representative.
BMW
- Automotive
- Virginia Beach, VA
About this business
Location details
5225 Virginia Beach Blvd, Ste 1, Virginia Beach, VA, 23462, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 8:00 p.m. | |
| Wed | 9:00 a.m. to 8:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 8:00 p.m. | |
| Sat | 9:00 a.m. to 7:00 p.m. | |
| Sun | 12:00 p.m. to 6:00 p.m. |
Great Service The sEasy appointment set up, Advisor's explanation of cause and solution of problems and plans for future routine check ups.
Business response:
Jeffrey, thank you so much for taking the time to leave this wonderful review. I'm glad to hear that your service adviser explained the cause of the problems as well as solutions and plans for future routine checkups. While we hope nothing else happens to you car, if anything ever does, our service team is always here to help you out. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service Custermer service was very good .Everyone very attentive .Service was prompt and in a timely manner.Good communication .Waiting area comfortable and providing mediate needs of customers.
Business response:
Juleen, thank you for using our service department and the kind words about Checkered Flag BMW. I'm happy to hear that our staff treated you with the high level of customer service you deserve. We plan to continue providing great customer service and a comfortable place for all our guests during their stay at our dealership. Don't hesitate to ask if there is anything else we can do to help you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Service Adviser Ashley is Great! I would definitely recommend if you need to get your BMW worked on. Excellent all around dealership.
Business response:
Hi Daniel and thanks for your kind words! We appreciate Ashley as well as the rest of our staff and we are thrilled that they have taken care of you and accommodated your needs. Thank you for your recommendation. If there is any automotive need we can help with in the future, don't hesitate in contacting us. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Excellent service I got an appointment quickly and could get a loaner mini. Dan explained what was happening every step of the way, kept me informed,met every commentment he made.
Business response:
Cecelia, thank you for leaving us your positive review. I am pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. I'm happy to hear that Dan explained you what was happening in every step of the way. Thank you again and we hope to see you again soon! Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great Service Had a loaner provided by you, on line scheduling, love that. Routine maitenance done. No problems, kept me posted on progress of repairs that came up
Business response:
Thanks for your awesome review Eugine, I'm very happy to hear that our staff provided you with excellent customer service and kept you posted on progress of repairs that came up. Please let us know if there's anything else we can do for you. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x221
Great services with a very friendly staff The prompt services! My friendly and caring service advisor! The attention to detail without me mentioning anything to her. And the entire staff who is so friendly!
Business response:
Thank you for the kind words, Mike. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Checkered Flag BMW, we value our customers and we look forward to seeing you down the road. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Great service I had a problem....you fixed the problem quickly and efficiently and made me and the car feel great! Thank you
Business response:
Thank you for leaving us this great review, Anne! We are glad we could get your car all fixed up and back on the road in no time. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Profecional, reliable with personable approach Friendly, no pressure with very professional approach. I felt like the whole dealership form Management to a service team had my best interests in mind. I LOVE my new car and it fits all my needs!!! This was definitely excellent and fun experience, thank you so much Checkered flag team!
Business response:
Anastasija, we are truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such awesome review! We are always pleased to hear back from happy customers; reviews like yours provide encouraging feedback and let us know we are meeting our team goals. Until we have the pleasure of working with you again, please be sure to like us on Facebook. Best, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Wonderful Experience Scott W. was awesome, I honestly can't say enough good things about him! Jimmy Anderson is top-notch! I had such a pleasant experience purchasing my car, I am so pleased with my experience thus far.
Business response:
Thank you for the kind words. We're completely committed to providing top quality service and we're thrilled to hear that your experience reflected this dedication.We appreciate the time it took for you to give us this feedback.At Checkered Flag, we value our customers and we look forward to seeing you down the road. Sincerely, Todd Collins - General Manager - todd.collins@checkeredflag.com, 757-490-1111 x2210
Frequently asked questions about BMW
How is BMW rated?
BMW has a 4.9 star rating with 5,557 reviews.
When is BMW open?
BMW is closed now. It will open at 9:00 a.m.